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Old 03-28-2016, 02:15 PM #1
Austin_Carver25
 
 
Join Date: Mar 2016
F.P.S. Spike

So I bought the D3S approximately 2 weeks ago. I bought the gun used from a paintball shop and I had to rebuild the solenoid. Now that I fixed that, I am having problems with air pressure. I can shoot a single ball approx every 5-6 seconds and it be normal on the crono, however whenever I shoot a series of paint, it will jump from 290 to 108, and then occasionally to 312 what would cause that?
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Old 03-28-2016, 10:16 PM #2
D3FYTECH
 
 
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Join Date: Feb 2014
D3FYTECH works for a Paintball manufacturer
Spoke on the phone. Believe your issue could be a damaged Regulator Piston Seat Seal. Send it in and we'll get it working proper.
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Old 03-28-2016, 11:03 PM #3
Austin_Carver25
 
 
Join Date: Mar 2016
What do I do if I don't have the box or receipt for it
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Old 03-29-2016, 01:42 PM #4
D3FYTECH
 
 
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Join Date: Feb 2014
D3FYTECH works for a Paintball manufacturer
I would recommend sending it in a USPS flat rate box and include your contact information inside the box. New purchase markers have a 1yr warranty. Seeing that you bought it used. You'll just need to pay for return shipping
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Old 03-29-2016, 06:24 PM #5
Austin_Carver25
 
 
Join Date: Mar 2016
Can I get an address, zip, etc.?
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Old 03-30-2016, 10:56 AM #6
D3FYTECH
 
 
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Join Date: Feb 2014
D3FYTECH works for a Paintball manufacturer
Ship to:
D3fy Sports
Attn: Repair
611 W Terrace Dr
San Dimas, CA 91773
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Old 03-30-2016, 01:35 PM #7
Austin_Carver25
 
 
Join Date: Mar 2016
So do I have to pay for the repairs or just the return shipping?
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Old 04-04-2016, 11:35 AM #8
D3FYTECH
 
 
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Join Date: Feb 2014
D3FYTECH works for a Paintball manufacturer
As of now you'll only need to pay for shipping. If any of the components need to be replaced, you will be contacted by a tech to inform you on the repair process
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