Now that is customer service.. I had a broken stop in my gun when i got it, i just recently found this out. Unsure as to what i needed to do, i posted about it in this board. Now get this, The Matrix Center, after reading my post took the time out to e-mail me! i never called or e-mailed them. they sent me the initial message :
Please contact us and so we can help you get your replacement.
1814 Spring Garden St.
Greensboro, NC 27403-2214
Factory Authorized Matrix Service Center
That is the best customer service i have ever had, or seen !!!