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Old 03-28-2020, 06:24 PM #43
JOESPUD27
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I don't have a polite response. It's a mess for everybody. I think the multiple postings of the initial post and then all the retractions speak volumes. Best of luck to CPX Events in their future endeavors. They could keep entry/air and refund paint. This is a hot dumpster fire of disrespect.

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Old 03-28-2020, 06:48 PM #44
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A ton of music festivals have been doing the same ****, "postponed not cancelled" until next year.

Maybe Living Legends should do an online paintball event to make up for it
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Old 03-28-2020, 07:49 PM #45
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^^^I think complacency is one of the largest killers of consumer rights. When people just say “oh well, it is what it is”...then that’s how it is. People understand this is unprecedented, we do. But it’s time like this when people and what they are made of comes out. Doing what is right by people will always be repayed to you in one way or another. Choosing to try and use technicalitys and user agreements versus what is right for your consumer base will also but not in a way you like.
take the chest beating elsewhere.

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Give them no option and people don’t take kindly to it, simple as that. I myself wish the event and others like it massive success in the future when this ship gets righted.
there are options, your just ignoring them. and
"TAKE KINDLY"... ? that phrase is annoying.
there is a gene puddle joke here but ill leave that one be.

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But it’s time like this when people and what they are made of comes out.
being fair, that can just describe how greedy one can be and what their willing to do or how far their willing to go for money.

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Doing what is right by people will always be repayed to you in one way or another.
and in what way is CPX choosing to honor each and every entry purchased at an alternate event, or any future event, or allowing the entry to be resold "not doing right?"
more than likely, the money put up by prereg playerbases, was already spent on the resources for the event, and some of those resources were only good for the event date.

and the fact the CPX is already out the money put forward towards planning and arrangements, maybe also insurance, permits, rental agreements, and a litany of fees,

the fact that they are abiding by their policy to stay afloat means that while this years event maybe done-zo, there is the option to look to the future.

if CPX offered no recompense, then i would say you filling your diaper had merit.
Until then, CPX's offering is pretty fair. customers have option to recoup otherwise lost funds, or look forward to the next event, and CPX still stays afloat. Ill say this, Ive worked for some dirtbag companies, and the policy was always anti contomer. This is very pro customer.



I dont mean to pick on you specifically, but your post was of less merit than chairmain cheetodust. now go empty the diaper, maybe consider a bidet, or were you one of the cretins that went out hoarding and Gouging TP? Im not assuming, but i am asking.
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Old 03-28-2020, 08:13 PM #46
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Jonotwist - It appears that you have a very big blindspot for LL and the organization. To call the response "Pro-Customer" and "an absolute win" given the original statement, retractions/edits, refusal of refunds is the farthest thing from the truth.

The argument has tons of merit. Look at how SXSW handled the cancellation/refunds and the subsequent backlash (similar response as LL) vs festivals such as Coachella (offered full refund).
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Old 03-28-2020, 08:47 PM #47
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Are they at least refunding paint purchases?
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Old 03-29-2020, 09:42 AM #48
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Are they at least refunding paint purchases?
No refunds for anything. You call sell your pieces to other broke people with no events to play or wait till next year when it's "rescheduled"
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Old 03-29-2020, 12:47 PM #49
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No refunds for anything. You call sell your pieces to other broke people with no events to play or wait till next year when it's "rescheduled"
Wow what a bunch of scumbags. I thought it was only the registration but the paint too?

In times like these you see the true nature of people.

Maybe you guys can take to social media and spread the message to avoid doing business with them.
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Old 03-29-2020, 01:07 PM #50
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registration I understand. Paint not so much.
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Old 03-29-2020, 02:03 PM #51
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Wow what a bunch of scumbags. I thought it was only the registration but the paint too?

In times like these you see the true nature of people.

Maybe you guys can take to social media and spread the message to avoid doing business with them.
Already been doing it on reddit and people are sharing it now on Facebook.
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Old 03-29-2020, 05:27 PM #52
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being fair, that can just describe how greedy one can be and what their willing to do or how far their willing to go for money.
They're. Not their.

The consumers can the option to *try* and recoup their money by reselling. It might be fairly hard to convince a 3rd party that you have an event entry and pre-paid paint tickets without that party thinking it may be a scam.
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Old 03-29-2020, 08:10 PM #53
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I do remember reading a facebook post where he said he would refund paint, but nothing "official"
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Old 03-29-2020, 11:21 PM #54
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Is jonotwist getting compensated by CPX or LIving Legends for all of that dick riding ?? If he is doing it for free, they need to hook him up with at least a free T-shirt or rag to wipe his chin off.

I appreciate that you took the time to break down my entire post piece by piece and bless us with your wealth of knowledge and insight. Bless your ❤️
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Old 03-29-2020, 11:39 PM #55
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the small amount of money they have already taken in has probably already been spent on deposits for things needed at the event. They arent getting the deposits back so there is no money to be able to refund to people.

Once some of you have planned a large scale event of any sort you'll have a better understanding of what actually happens. these events take like 10 months of planning and tons of outlying of cash money. hence no refunds, no one saw this global disaster coming.
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Old 03-30-2020, 07:15 AM #56
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the small amount of money they have already taken in has probably already been spent on deposits for things needed at the event. They arent getting the deposits back so there is no money to be able to refund to people.

Once some of you have planned a large scale event of any sort you'll have a better understanding of what actually happens. these events take like 10 months of planning and tons of outlying of cash money. hence no refunds, no one saw this global disaster coming.
This is all speculation - but let's say there are 2,000 people (I have no idea how many people actually go - this number is based on reddit post) and half of them pre register. Pre-reg is what, $70.00 per person with some other package deals, etc?

Let's say half of them pre-register, that's $70,000 they have collected. "Small amount" is a very subjective term but I'm pretty certain that to most of the paintball community that's a large sum of money.

Anyways - let's assume what you are saying is true. The irrefutable right move is to say that from the get-go. People will be understandably angry when they pay for something, refused a refund and then feel like they are being lied and strung around with "reschedule" and "cancellation" BS.

This is not the only "large scale" event that has been scheduled and subsequently canceled due to the coronavirus. Think of concerts, music festivals, professional sports tournaments, weddings, etc. Compare how a majority of those were handled to how this is being handled? Consumers see this, have a "better understanding" of how this should be handled and are upset about it.
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Old 03-30-2020, 08:35 AM #57
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the small amount of money they have already taken in has probably already been spent on deposits for things needed at the event. They arent getting the deposits back so there is no money to be able to refund to people.

Once some of you have planned a large scale event of any sort you'll have a better understanding of what actually happens. these events take like 10 months of planning and tons of outlying of cash money. hence no refunds, no one saw this global disaster coming.
Im going to be honest with you, what "deposits" for things? Essentially this answer is saying

"We don't want to take the hit for the deposits we made in a move to make profit as a business, so we will let the customers take the hit and call it support of a paintball business"

It is a bad look. They should take the hit and keep moving forward with next years plans and happy customers. The inconsistency is what makes it worse, they keep redacting and changing statements instead of just being transparent. No offense to this organization, but if they cant take the small bottom line hit that early deposits for this event generated for their cash flow, they shouldn't be doing these events anymore. You plan for the best and prepare for the worst. They are planning for the best and expecting the best but only for them .
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Old 03-30-2020, 10:01 AM #58
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the small amount of money they have already taken in has probably already been spent on deposits for things needed at the event. They aren't getting the deposits back so there is no money to be able to refund to people.

Once some of you have planned a large scale event of any sort you'll have a better understanding of what actually happens. these events take like 10 months of planning and tons of outlying of cash money. hence no refunds, no one saw this global disaster coming.


That’s the price of doing business. Consumers shouldn’t foot the bill.
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Old 03-30-2020, 10:26 AM #59
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That’s the price of doing business. Consumers shouldn’t foot the bill.
Caveat emptor?

*edit*
I find it hard to suggest in such a bizarre situation that there is a hard/true right and wrong way to handle this scenario. It seems if I argue too hard on one side, I'm too sympathetic with X but if I lean the other I have no empathy with Y.

It's a crap scenario all around.
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Old 03-30-2020, 01:32 PM #60
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They should stop doing events, it was a good run. 13 is a good place to leave it, maybe in a few year they can come back under a different moniker i.e., SP paintball. LOL

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Old 03-30-2020, 05:02 PM #61
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Caveat emptor?

*edit*
I find it hard to suggest in such a bizarre situation that there is a hard/true right and wrong way to handle this scenario. It seems if I argue too hard on one side, I'm too sympathetic with X but if I lean the other I have no empathy with Y.

It's a crap scenario all around.
How do you find it hard to suggest? It's simple. Offer the options that have been offered, and also add in the option for a full refund for anybody that wants it because of what's going on in the world, and because the event was CANCELLED...
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Old 03-30-2020, 05:32 PM #62
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How do you find it hard to suggest?
Experience, empathy and an ever increasing feeling I never know as much as I think I do for a given topic.

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and because the event was CANCELLED...
If the event next year says, "Living Legends 14" then sure, it was cancelled. If you want to go to war over semantics more power to you.
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Old 03-30-2020, 05:42 PM #63
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Is jonotwist getting compensated by CPX or LIving Legends for all of that dick riding ?? If he is doing it for free, they need to hook him up with at least a free T-shirt or rag to wipe his chin off.

I appreciate that you took the time to break down my entire post piece by piece and bless us with your wealth of knowledge and insight. Bless your ❤️
my crippled knee has me performing runthroughs up and down the field proper paint and whatnot comped.
so i get all the perks including unending pain.

if yall are this butthurt, dont play and whine to your CC companies.
just dont post a year later wondering where the scenarios or events have gone.

because ill post i told ya so.
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