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What is Feedback Fraud?

Feedback Fraud is generally when a user augments feedback in any way. Please read the Feedback Rules very carefully. Breaking any of those rules can earn you an instant ban.

Common examples of feedback fraud are:

  • Not reporting feedback that breaks our rules and was left for you is feedback fraud even though you didn't leave it. Keep reporting it each week (not daily or hourly please) until it is removed if a mod does not remove it that week.
  • You may never leave or receive feedback from someone you know unless it says that you know them and how. Remember, deals like this are only valid if they started on PbNation in a public thread. On the rare occasion someone you know finds your B/S/T thread on PbN before you tell them about it, you can leave feedback for each other but you must say if any part of the deal was done in person and exactly how you know them in the short description.
  • Creating a 2nd account and leaving feedback with it. Use your own account and only your account to leave feedback.
  • Linking to another account's feedback is prohibited. Even if both accounts belong to the same person, you may not link to feedback from a different account.
  • Leaving off key details such as when a trade is local or you know the other person in the deal is feedback fraud. Local trades must originate on Pbnation and you must say in the short description they are local. No exceptions.
  • Leaving or receiving feedback when the deal did not originate on PbNation is feedback fraud.
  • Leaving unwarranted feedback in any way is feedback fraud. Negative or positive.
  • Only leave feedback for the username you dealt with. Do NOT leave feedback for a different user account. If you leave feedback for someone and it turns out you did not do a deal with that username, then YOU will have committed feedback fraud, and may be permanently banned. For example: if the user is banned, he loses his feedback. He can not leave feedback again from his new account nor can receive feedback for that deal done with the older account.
  • Feedback that links to the wrong thread is feedback fraud. You may only link to the actual thread where the deal started. If you deal did not start on PbNation, did not start in the public area of PbNation or you can not find the thread, you can't leave feedback.
  • Leaving or receiving feedback more than once for the same deal is never allowed.
  • Leaving feedback when the item bought/sold/trades was less than $5 is feedback fraud.
  • Never log into another user's account and leave or alter feedback, even if they ask you to or they don't understand the feedback system.

Feedback fraud is taken very seriously on PbNation and often results in a permanent ban for all accounts involved.

Remember, you may not leave feedback unless one party has shipped. Breaking that rule isn't necessarily feedback fraud, but it is grounds for removal of the inappropriate feedback and possibly even an infraction. Repeated abuse of the feedback system will result in a ban even if no fraud was involved.


What is Feedback?

What is feedback?
This is user created information about transactions here on PbNation. Members use it to gauge how reliable another user might be in for a future deal. It helps members warn each other about potential bad traders and rewards good traders to make it easier for them to buy, sell or trade items in the future.

Why do I want feedback?
It lets other users know you are trustworthy and makes it easier to sell and trade things here on PbNation.

Should I trust someone with no feedback?
That is completely up to you. There will always be people out there who will take advantage of others, so be careful sending anything you can't afford to lose even if the other person has perfect feedback. We recommend following these Trading Tips and never being forced into doing something you feel uncomfortable with.

Should I always trust someone with lots of feedback?
That is completely up to you. There will always be people out there who will take advantage of others, so be careful sending anything you can't afford to lose even if the other person has perfect feedback. We recommend following these Trading Tips and never being forced into doing something you feel uncomfortable with.

What about banned accounts?
Banned accounts are not eligible for PbNation feedback. If you get permanently banned here, you lose your feedback. If you have received feedback from an account before the user is banned, then it is valid and you can keep it.

What about two threads for the same item?
Sellers are not supposed to double list for sale items. If one user has a Want To Buy thread and the other user has a For Sale thread, the two users must decide which thread to use for feedback. They may not double their feedback and use both threads for the same transaction.

How do I keep the seller from editing his B/S/T post during the deal?
Since a user is capable of editing the thread including after they have sold the item, we suggest always quoting the original for sale post with the item you are buying and rehosting the images so that even if they change the initial post, you always have a copy in their thread of what was for sale. This helps settle any argument later about what was and was not part of the deal.

What do I do if I get bad feedback?
Unfortunately, it may happen. Your best bet is to deal directly with the person who left it and try to work out an arrangement so both parties are satisfied.

What do I do if I get false feedback?
You will need to report it using the Report button. Please make sure to explain in detail how you know this is false feedback and be able to prove it. If it's your word against theirs, there is nothing we can do.

What is feedback fraud?
Feedback Fraud is generally when a user augments his or her own feedback in any way. Common examples of feedback fraud are creating a new account just to leave feedback, leaving off key details such as when a trade is local, leaving feedback when the deal did not originate on PbNation or implying that an item was shipped when it was a local trade. Feedback fraud is taken very seriously on PbNation and often results in a permanent ban for all accounts involved.

When is Feedback eligible to be reported or even removed?
We expect you to report all positive feedback you did not legitimately earn. No exceptions. This is especially true of local deals or deals where the other party was known to you. Not reporting these types of "false positives" can lead to your account being banned for feedback fraud.

If PbNation is provided with a valid court order finding that the disputed feedback is slanderous, libelous, defamatory or otherwise illegal.

The feedback comment contains profane, vulgar, obscene, or racist language or adult material. Inflammatory language, such as "fraud, liar, cheater, scam artist, con man" etc., while strongly discouraged, will not be removed.

The feedback comment contains personal identifying information about another member, including real name, address, phone number, or e-mail address.

Negative feedback intended for another member will be considered for removal only in situations where the member responsible for the mistaken posting informs PbNation of the error and has already placed the same feedback for the correct member.

PbNation is not responsible for any of the information in the Feedback system or what any individual does with the information in this forum. You are buying/selling at your own risk.

Members could be held legally responsible for damages to a member's reputation if a court were to find that the remarks constitute libel or defamation. Under federal law (the Communications Decency Act), because PbNation does not censor feedback or investigate it for accuracy, PbN is not legally responsible for the remarks that members post, even if those remarks are defamatory. However, this law does not protect the person who leaves the feedback from responsibility for it.