Well, he totally ****ed up our deal. But the measure of a man isn't whether or not he makes a mistake, because we all make mistakes. Instead, the measure of a man is how he takes responsibility for and corrects the mistake.
Ztec went above and beyond to correct his error, and really came through in the end. For that, he's a good man, and i would do business with him again, as well as recomend him to others.