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Old 08-07-2014, 12:21 AM #22
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So if hustle paintball does a parts swap and voids the warranty but they pick it up and repair any damages what does ansgear do?????
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Old 08-07-2014, 12:32 AM #23
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Quote:
Originally Posted by 1dayteam120 View Post
So if hustle paintball does a parts swap and voids the warranty but they pick it up and repair any damages what does ansgear do?????
they do nothing lol not by exp but what ive read, they tell you to go to manufacturer, correct me if im wrong
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Old 08-07-2014, 12:34 AM #24
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That's what I'm saying so why buy ans part swap if hustle paintball will part swap one and give you a warranty
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Old 08-07-2014, 12:40 AM #25
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Originally Posted by 1dayteam120 View Post
That's what I'm saying so why buy ans part swap if hustle paintball will part swap one and give you a warranty
exactly! buy anything at ans, EXCEPT markers and dont forget re-stocking fees...you know what forget what i said, just go straight to Hustle Paintball for anything paintball period lol
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Old 08-07-2014, 01:07 AM #26
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Gonna have to grab a Lime Green/Navy Blue one. Looks like an excellent marker.
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Old 08-07-2014, 03:42 AM #27
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Originally Posted by mattca150 View Post
ANS part swaps do not void the warranty on PE markers, and the anodizing process does not void the warranty for any of the electronics or components that the warranty is essentially made to cover. The warranty exists largely to protect the buyer from a $200 solenoid or board failure that is not their fault in any way.

The anodizing part is largely irrelevant to PE as it looks like the current markers on the market are not being anno'd anyways.
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Part swap and annodizing VOID warranty. Nicky T said this himself couple of times here on the nation.
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So if hustle paintball does a parts swap and voids the warranty but they pick it up and repair any damages what does ansgear do?????
Our policy on all of the above is very simple:

We do NOT endorse the part-swapping or re-anodising of ANY Planet Eclipse markers. If the vendor chooses to do this then they assume the warranty responsibility for the product.

This policy is outlined in a document that has been sent to all of our dealers. Included in this are some recommendations of what we believe are the MINIMUM requirements they should undertake to alert their customers that this is the case. There are no excuses for not being aware of it.

If you are thinking of purchasing a colour-swapped marker then I would advise you to contact the dealer in question and speak to them regarding the above until you are confident that they will take care of you in the event of any warranty issues.

Kindest regards,

Nicky T
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Old 08-07-2014, 08:04 AM #28
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Just out of curiosity why does swapping colored parts void the warranty?

I understand anodizing as that makes a physical change to the metal.

But taking the gun apart to do a color swap really isn't any different than breaking the gun down to clean it, lube it, etc.

If this has already been outlined somewhere else, a PM with a link would be just fine.
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Old 08-07-2014, 09:35 AM #29
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Originally Posted by mattca150 View Post
ANS part swaps do not void the warranty on PE markers, and the anodizing process does not void the warranty for any of the electronics or components that the warranty is essentially made to cover. The warranty exists largely to protect the buyer from a $200 solenoid or board failure that is not their fault in any way.

The anodizing part is largely irrelevant to PE as it looks like the current markers on the market are not being anno'd anyways.
^ FALSE

http://www.pbnation.com/showthread.p...=void+warranty
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Old 08-07-2014, 09:35 AM #30
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Originally Posted by Shocker_Monkey View Post
Just out of curiosity why does swapping colored parts void the warranty?

I understand anodizing as that makes a physical change to the metal.

But taking the gun apart to do a color swap really isn't any different than breaking the gun down to clean it, lube it, etc.

If this has already been outlined somewhere else, a PM with a link would be just fine.
When we manufacture a marker it is assembled, tested and packaged in house and traceable at every stage of the process. This process culminates in the customer receiving a marker that we are confident will perform perfectly out of the box.

If a dealer embarks on a part swapping exercise and swaps components from one marker to another, both are now "untested" in our eyes as we have no control on how well they have re-assembled it; what the regs are set at, how eh trigger is set etc.

Hence our stance.

Hope that explains it clearly enough for you.

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Old 08-07-2014, 09:38 AM #31
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So if hustle paintball does a parts swap and voids the warranty but they pick it up and repair any damages what does ansgear do?????
I'd recommend reaching out to HustlePaintball. They're great guys and will walk you through what they may or may not warranty. My understanding is if you by a part swapped Geo 3.5 from them, they will warranty the marker fully (assuming you're not grossly negligent or didn't break it yourself)
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Old 08-07-2014, 09:48 AM #32
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Quote:
Originally Posted by Nicky T View Post
When we manufacture a marker it is assembled, tested and packaged in house and traceable at every stage of the process. This process culminates in the customer receiving a marker that we are confident will perform perfectly out of the box.

If a dealer embarks on a part swapping exercise and swaps components from one marker to another, both are now "untested" in our eyes as we have no control on how well they have re-assembled it; what the regs are set at, how eh trigger is set etc.

Hence our stance.

Hope that explains it clearly enough for you.

Nicky T
Planet Eclipse
Yep, that makes perfect sense. Thanks Nicky!
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Old 08-07-2014, 10:35 AM #33
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Old 08-07-2014, 12:27 PM #34
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Straight from the ANSGear page for the Geo 3.5. Reading is hard.

Quote:
***NOTE*** Please note that this paintball marker has been disassembled and subsequently had parts swapped, or been re-anodised by a company other than Planet Eclipse Ltd.
Whilst the marker was factory specification, it must be noted that the marker has not been re-assembled by Planet Eclipse Ltd. All technical and warranty issues must be referred to the vendor of this marker, not Planet Eclipse***NOTE***
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Old 08-07-2014, 01:25 PM #35
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Would taking a part swapped gun/custom anno'd gun to the eclipse booth at an event to be reassembled or checked restore the warranty?
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Old 08-07-2014, 02:35 PM #36
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Would taking a part swapped gun/custom anno'd gun to the eclipse booth at an event to be reassembled or checked restore the warranty?
OH MY ****EN GAWD!!!
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Old 08-07-2014, 03:01 PM #37
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Would taking a part swapped gun/custom anno'd gun to the eclipse booth at an event to be reassembled or checked restore the warranty?
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Old 08-07-2014, 03:43 PM #38
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Old 08-08-2014, 05:54 AM #39
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Man, the customer service and presence in hte community here by PE really makes me wanna get one of these. b-but i really wanted one in HDE..
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Old 08-08-2014, 02:00 PM #40
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Sounds to me like there is a market for this and that PE could address it by allowing dealers to order guns from the factory in the alternate color combos. I'm no talking custom annos, just whatever can already be done by swapping the available stock colored parts.
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Old 08-08-2014, 02:02 PM #41
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Man, the customer service and presence in hte community here by PE really makes me wanna get one of these. b-but i really wanted one in HDE..
The LV1 is available in HDE Earth Camo

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Old 08-08-2014, 02:20 PM #42
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ANS has the Yosh edition up now. That thing is dope.
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