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Old 05-25-2014, 03:46 PM #1
dps093
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Legit BST Trust Error

So my subscription for Legit BST Trust renewed yesterday. All the features of it are working for me, except for the EZ Bump tool option in my subscriptions is no longer there. Any help would be appreciated!
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Old 05-31-2014, 01:08 PM #2
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Help please :/
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Old 05-31-2014, 02:03 PM #3
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Sorry, we probably missed this because it wasn't posted in Bug Reports. I moved it for you. Let me know if this isn't addressed in 48 hours.
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Old 05-31-2014, 02:26 PM #4
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Quote:
Originally Posted by John View Post
Sorry, we probably missed this because it wasn't posted in Bug Reports. I moved it for you. Let me know if this isn't addressed in 48 hours.
Yea, that was my fault, I realized I posted in wrong section right after I made posts, but didn't want to make duplicate posts in more than one section as if I was spamming. Thanks for the move sir, and I will keep you updated
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Old 06-02-2014, 09:47 PM #5
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Weird, now my Legit BST Trust Badge is gone now too. Hope this gets fixed soon.
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Old 06-04-2014, 08:53 PM #6
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Hopefully a tech mod sees this soon and helps me out :/
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Old 06-05-2014, 02:38 PM #7
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Are you still have any issues?

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Old 06-05-2014, 09:05 PM #8
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Are you still have any issues?

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He couldn't answer you because someone changed his Primary Usergroup. Please make sure everyone knows that will lock people out of their own accounts.

I just fixed it, so he should be able to reply now.
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Old 06-05-2014, 09:11 PM #9
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Quote:
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He couldn't answer you because someone changed his Primary Usergroup. Please make sure everyone knows that will lock people out of their own accounts.

I just fixed it, so he should be able to reply now.
Yup, I'm back, thanks John!

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Are you still have any issues?

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Yep, nothing has changed. Still don't have the legit bst trust badge, or access to the EZ Thread bump.
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Old 06-06-2014, 12:08 PM #10
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Thank you John

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Old 06-06-2014, 12:09 PM #11
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No problem. But his BST Trust issue is unresolved. Do you need to me to look into that?
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Old 06-06-2014, 02:20 PM #12
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Yes please! Team work!

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Old 06-06-2014, 02:24 PM #13
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Quote:
Originally Posted by dps093 View Post
So my subscription for Legit BST Trust renewed yesterday. All the features of it are working for me, except for the EZ Bump tool option in my subscriptions is no longer there. Any help would be appreciated!
Post the Transaction ID and the date you renewed. I'll look into it. Sorry for the delay.
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Old 06-06-2014, 02:34 PM #14
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Quote:
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Post the Transaction ID and the date you renewed. I'll look into it. Sorry for the delay.
(Unique Transaction ID # 5RD42554G2115852U)

Date renewed: 05/24/2014
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Old 06-06-2014, 10:06 PM #15
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Just noticed my Annual Membership Subscription is gone as well. Here is the information for that:

(Unique Transaction ID # 01B573324R3653251)

Date renewed: 04/25/2014
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Old 06-07-2014, 01:26 PM #16
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Just noticed my Annual Membership Subscription is gone as well. Here is the information for that:

(Unique Transaction ID # 01B573324R3653251)

Date renewed: 04/25/2014
Your membership is up to date now

~ dm, community support
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Old 06-07-2014, 01:28 PM #17
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Your membership is up to date now

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It doesn't appear he has either. What did you change?
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Old 06-07-2014, 06:00 PM #18
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Quote:
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Your membership is up to date now

~ dm, community support
Yea nothing has changed. Like my profile says that I have ASM. But I have none of the benefits of being an ASM person. Plus I can't add the badge. It just tells me to buy ASM, but when I go to buy it, it says that I already have it, even though none of the benefits of it are showing up. And the Legit BST Trust I'm still in the same boat with.

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It doesn't appear he has either. What did you change?
Wondering the same thing!
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Old 06-09-2014, 10:05 AM #19
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It doesn't appear he has either. What did you change?
I added one more year to the membership that was already there. Is this the correct way to do that?


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Old 06-09-2014, 10:50 AM #20
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Quote:
Originally Posted by VS Admin View Post
I added one more year to the membership that was already there. Is this the correct way to do that?


~ dm, community support
Not sure, but I have my ASM subscription back now and Legit BST Subscription, along with the benefits of both. Thanks man!
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Old 06-09-2014, 11:21 AM #21
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I added one more year to the membership that was already there. Is this the correct way to do that?


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Got it. I went through and fixed it for him. I'll make a post in the admin forum telling you what I did.


Quote:
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Not sure, but I have my ASM subscription back now and Legit BST Subscription, along with the benefits of both. Thanks man!
Awesome! Sorry you had to wait. We'll get better and faster about dealing with issues!
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