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Old 05-03-2014, 11:52 PM #1
Hyno
Kale Shakes - Tuna Steaks
 
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Spire doesn't pulse on start up. Help

Like the title says, my Spire doesn't always pulse upon turning on. It's brand new and I'm wondering if maybe I got a faulty one? When I turn it on, with the hopper being empty, isn't it supposed to spin/pulse? Either way, something isn't right with it I think as sometimes it does the pulsing and flashes red on start up and other times there is no pulsing and is solid blue on start up. Thoughts?
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Old 05-04-2014, 02:17 AM #2
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Are you starting it up with paint in the hopper or empty?
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Old 05-04-2014, 09:39 AM #3
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starting it up empty
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Old 05-04-2014, 11:41 PM #4
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Hmmm it's kind of weird that it does different things when you start it up like that. Try and do a factory reset on the board. It's worth a shot. If that doesn't help you may have to send it in. There could be a sensor issue. Make sure your batteries are good. I know the spire can be particularly wonky with low batteries.
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ETEK 3LT, with 14" Ti boomstick and cure 3 + bolt F/S

Vanguard creed eyes, membrane, bolt pin, detents, gaskets, schraders, orings and more F/s[/color]

Old school angel poppets/cup seals(LCD and A4/speed), spring detents(not sure which models) F/S
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Old 05-05-2014, 05:54 PM #5
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I've done the factory reset a few times actually. I guess I'll just send it in. I played with it this weekend and didn't have any issues, but since it's not normal for it to do what I described, I'd rather just have it looked at I guess. Will give virtue a call. Thanks for the response
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Old 05-06-2014, 12:01 PM #6
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No problem. They're warranty service is pretty good unless you're out of the US or UK.
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ETEK 3LT, with 14" Ti boomstick and cure 3 + bolt F/S

Vanguard creed eyes, membrane, bolt pin, detents, gaskets, schraders, orings and more F/s[/color]

Old school angel poppets/cup seals(LCD and A4/speed), spring detents(not sure which models) F/S
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Old 05-06-2014, 03:28 PM #7
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Definitely give us a call (631 617 5346). It might be a problem with the motor, but that's pretty rare. You could try turning yellow up 1 and see if that helps.
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Old 05-06-2014, 04:08 PM #8
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Cool to see someone from Virtue respond here! I have played around with various settings to try and see if it fixed anything but I still had the same issue at times when turning it on. More times than not, the hopper functions properly, and like I said above, I played a handful of games this past weekend and had no problems with the hopper feeding. But I'm just a bit worried that this issue might increase with frequency as my hopper sees more and more use. I'll give you guys a call tonight or tomorrow morning. Thanks!
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Old 05-07-2014, 02:47 AM #9
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They have walkthroughs on youtube as well if you need.
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Old 05-08-2014, 01:03 AM #10
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I had issues with mine when I got it, reset and tweaked settings like crazy and got to the point I wanted to get rid of it.

what fixed it? ... quality batteries... I felt stupid, but I bought some expensive batteries to try and the thing works like a hot damn now!
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Old 05-10-2014, 01:19 AM #11
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Quote:
Originally Posted by lakemuska View Post
I had issues with mine when I got it, reset and tweaked settings like crazy and got to the point I wanted to get rid of it.

what fixed it? ... quality batteries... I felt stupid, but I bought some expensive batteries to try and the thing works like a hot damn now!
Procells...FTW
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