Find fields & stores near you!
Find fields and stores
Zipcode
PbNation News
PbNation News
Community Focus
Community Focus

Reply
 
Thread Tools
Old 02-09-2013, 10:06 PM #1
jtguy2269
PL gun collector
 
jtguy2269's Avatar
 
Join Date: Mar 2003
Location: Big Sky, Montana
 has been a member for 10 years
Sandanausa.com question

I have tried emailing and calling Sandana about a headband that i paid for 2 1/2weeks ago. I have not received any kind of response as to if my item has even been shipped out yet. Has anyone else had issues with this company lately? I'm debating wether I want to file a claim with paypal.
__________________
intimidator owner for over a decade
  • Looking for:
  • Automags
jtguy2269 is offline   Reply With Quote
Old Sponsored Links Remove Advertisement
Advertisement
Old 02-09-2013, 10:08 PM #2
gamer565
Read the manual!!
 
gamer565's Avatar
 
Join Date: Dec 2005
Location: OK
Annual Supporting Member
gamer565 is playing at Living Legends VI
gamer565 is playing at Living Legends VII
gamer565 posts videos on PbNation
gamer565 is reppin' sidebar 4 life
gamer565 has achieved Level 6 in PbNation Pursuit
gamer565 is one of the top 100 posters on PbNation
gamer565 is Boss
I had issues few months back, they kept giving me the run around for 2 months.
__________________
Jolly Green (╯□)╯︵ ┻━┻

gamer565 is online now   Reply With Quote
Old 02-09-2013, 10:20 PM #3
msonic
one case one kill
 
msonic's Avatar
 
Join Date: Oct 2004
Location: the sticks, michigan
Annual Supporting Member
msonic is a Mega Moderator
msonic is a Supporting Member
msonic is BST Legit
msonic donated to help Peyton Trent
msonic is playing at Living Legends VII
msonic is one of the top 25 posters on PbNation
msonic is Immortal
Been all kinds of ongoing issues with individuals and fields/stores alike. If contacting them directly doesn't work, file the dispute.
msonic is offline   Reply With Quote
Old 02-09-2013, 10:22 PM #4
jtguy2269
PL gun collector
 
jtguy2269's Avatar
 
Join Date: Mar 2003
Location: Big Sky, Montana
 has been a member for 10 years
I've sent 2 emails. If I don't hear anything by Wednesday I'm going to file a dispute with them
__________________
intimidator owner for over a decade
  • Looking for:
  • Automags
jtguy2269 is offline   Reply With Quote
Old 02-09-2013, 10:27 PM #5
Swamphawk
 
 
Join Date: Feb 2006
Ordered from Hustle paintball... Shipped within 24 hours.
Ordered direct from Sandana ... Nada.

We'll see what happens.
Swamphawk is offline   Reply With Quote
Old 02-09-2013, 10:32 PM #6
jtguy2269
PL gun collector
 
jtguy2269's Avatar
 
Join Date: Mar 2003
Location: Big Sky, Montana
 has been a member for 10 years
Quote:
Originally Posted by Swamphawk View Post
Ordered from Hustle paintball... Shipped within 24 hours.
Ordered direct from Sandana ... Nada.

We'll see what happens.
Hustle are great people, last time i ordered from them they gave me over night shipping for free because something wasn't in stock.
__________________
intimidator owner for over a decade
  • Looking for:
  • Automags
jtguy2269 is offline   Reply With Quote
Old 02-09-2013, 11:46 PM #7
Swamphawk
 
 
Join Date: Feb 2006
Yeah,will deal w/Hustle again.
Good luck with Sandana, and please let us know how it turns out.

Last edited by Swamphawk : 02-09-2013 at 11:52 PM.
Swamphawk is offline   Reply With Quote
Old 02-11-2013, 07:09 PM #8
jtguy2269
PL gun collector
 
jtguy2269's Avatar
 
Join Date: Mar 2003
Location: Big Sky, Montana
 has been a member for 10 years
still no response. wish i wouldn't have ordered directly through them
__________________
intimidator owner for over a decade
  • Looking for:
  • Automags
jtguy2269 is offline   Reply With Quote
Old 02-12-2013, 08:00 PM #9
jtguy2269
PL gun collector
 
jtguy2269's Avatar
 
Join Date: Mar 2003
Location: Big Sky, Montana
 has been a member for 10 years
still no word, filled a dispute
__________________
intimidator owner for over a decade
  • Looking for:
  • Automags

Last edited by jtguy2269 : 02-12-2013 at 08:05 PM.
jtguy2269 is offline   Reply With Quote
Old 02-13-2013, 01:10 PM #10
jtguy2269
PL gun collector
 
jtguy2269's Avatar
 
Join Date: Mar 2003
Location: Big Sky, Montana
 has been a member for 10 years
there response from my paypal dispute

From Seller - SANDANA2/13/2013 10:50 PST
Ryan,

We will be shipping your item at the end of this week (friday). We were temp out of stock but will be getting more of the hardwoods snow w/blk mesh in at that time. We apologize for the delay and lack of communication.
__________________
intimidator owner for over a decade
  • Looking for:
  • Automags
jtguy2269 is offline   Reply With Quote
Old 02-13-2013, 02:25 PM #11
Swamphawk
 
 
Join Date: Feb 2006
Thanks for the update...I suppose I'll wait and see what happens....Meanwhile,I already have my order from Hustle and a PBn member is all set to ship....I reckon putting a rag in a box or sending a email is harder for some folks than others.
Swamphawk is offline   Reply With Quote
Old 02-21-2013, 09:08 PM #12
jtguy2269
PL gun collector
 
jtguy2269's Avatar
 
Join Date: Mar 2003
Location: Big Sky, Montana
 has been a member for 10 years
Still waiting... anyone know of other brands that have similar quality and looks?
__________________
intimidator owner for over a decade
  • Looking for:
  • Automags
jtguy2269 is offline   Reply With Quote
Old 02-21-2013, 09:32 PM #13
rexisme
 
 
Join Date: Jun 2007
Location: NWI *219*
Annual Supporting Member
rexisme supports DLX Technology
Check in the b/s/t theres a guy in there thats supposed to get some on Friday that sells em.... Hustlepb as stated has them.....
__________________
NOBAMA
Check out this 2.0- F/S Only
http://www.pbnation.com/showthread.p...1#post82422561
rexisme is offline   Reply With Quote
Old 02-21-2013, 09:35 PM #14
Papaintballer
Man of Science
 
Papaintballer's Avatar
 
Join Date: Jul 2012
Location: Mcconnellsburg Pa
Papaintballer supports Team VICIOUS
Papaintballer supports Team VICIOUS
Papaintballer has achieved Level 1 in PbNation Pursuit
Papaintballer has achieved Level 2 in PbNation Pursuit
If you're having such a problem just buy one from a retailer
Papaintballer is offline   Reply With Quote
Old 02-21-2013, 09:46 PM #15
jtguy2269
PL gun collector
 
jtguy2269's Avatar
 
Join Date: Mar 2003
Location: Big Sky, Montana
 has been a member for 10 years
Quote:
Originally Posted by jtguy2269 View Post
Still waiting... anyone know of other brands that have similar quality and looks?
i'm asking if there are any other brands out there? I don't want to support a company that treats there customers like this
__________________
intimidator owner for over a decade
  • Looking for:
  • Automags
jtguy2269 is offline   Reply With Quote
Old 02-22-2013, 02:34 AM #16
dianbrax
 
 
dianbrax's Avatar
 
Join Date: Jun 2006
Location: vriginia
Check theyre facebook page, seems theyre having some management issues and are going through a transition period
dianbrax is offline   Reply With Quote
Old 02-22-2013, 11:53 AM #17
sparky81
Merc
 
sparky81's Avatar
 
Join Date: Aug 2007
Location: PA
sparky81 helped look for balloons
sparky81 owns a Planet Eclipse Ego
sparky81 is one of the top 1000 posters on PbNation
So many threads, all with the same issues, with the same company, for so many years.
sparky81 is offline   Reply With Quote
Old 02-23-2013, 09:49 AM #18
twouptwodown703
 
 
twouptwodown703's Avatar
 
Join Date: Jan 2008
Location: NOVA
Same issue over and over again with countless people. Good luck with getting your stuff
twouptwodown703 is offline   Reply With Quote
Old 02-23-2013, 09:52 AM #19
NeCanes
TBO
 
NeCanes's Avatar
 
Join Date: Sep 2007
Location: MA
NeCanes plays in the PSP
NeCanes owns a Planet Eclipse Ego
NeCanes is one of the top 500 posters on PbNation
Quote:
Originally Posted by dianbrax View Post
Check theyre facebook page, seems theyre having some management issues and are going through a transition period
get ready for a long read. if it rambles on sorry Im a little upset you could say lol

first off there is no transition period or management issues. There is no Sid V dana as a ceo. The company is just Brian Boswell and his wife. Brian likes to hide behind the sid v dana name so no one knows its him. Brian is the ceo he started the company. He thinks he can screw people out of the money and hide behind fake names. or tell people hes out of the picture and sandana is going under new management and every thing will be ok and theyll forget who screwed them.
I am sad to say I have done work for this company when they the owners club was an official club. I had to deal with brian a lot. Hes a smooth talker and will tell you what you want to hear (the guy use to sell time shares in hawaii). I would even be asked to ship sandana products from my own store to their customers to help them out. I did and figured it would it would wash out in the end and hed take care of me. I even dealt with the 2 am phone calls from someone who sounded drunk or not in the normal state of mind. His first voice mails would be nice. then they would go onto angry with a lot of swearing and telling me he needs money for stuff and asking me to western union it and all this other garbage. now to the good parts!


So recently I made a purchase for some product. It was for about a grand. I paypaled them the money jan/26/ 2013 for product. they responded promptly when they wanted money. then they ignored all calls and emails for over a week. then all calls went straight to voice mail. I filed a claim with with paypal and their phones magically started working again. They threatened to not ship my stuff until I took off the claim. complained because of me he couldnt meet payroll. All I asked for was a tracking number and told them I would release they claim. they refused. Checked the claim today they admitted to not shipping the item twice on the claim in 2/13 then filed a old tracking number from 12/22/2012 and told paypal I have already got my items and escalated the dispute. ---


here is proof of the paypal info if i need to take a screen shot for people I can this is just cut and pasted

here is proof of some of what took place. if you need more emails fwd about him lien lmk but this is straight from paypal

2/21/2013 09:47 PST - PayPal: Seller escalated this dispute to a Claim.

2/21/2013 09:47 PST - Seller: Status: DeliveredYour item was delivered at 12:25 pm on December 22, 2012 in MIDDLETON, MA 01949. The item was signed for by D THIBAULT. This money is for items that have already been recieved but not paid for, we still have some merchandise that we need to ship this customer but he has already recieved a good portion of his order

2/20/2013 11:06 PST - Seller: Dave, what is going on? Do you still want this stuff?

2/18/2013 10:22 PST - Seller: Dave, lets get this taken care of please so that I can ship

2/15/2013 11:17 PST - Buyer: talked on the phone with them briefly. Said stuff came up and delayed shipping which is fine I understand but Still waiting on the product and a call back.


Brian you need to stop hiding behind your fake sid v dana bs names and take responsibility for your actions and your company. You post on pbn and lie about who it is and make other people take the fall.... If you dont want to be honest with your customer and ship their products on time go back to hawaii and hustle time shares. Stop trying to **** over the people that have stood behind the company and made it possible for you to support your family....... I am truly disappointed I sold and stuck up for this company for so long.


Only advice I can give it to file a dispute with paypal, your cc company or your bank. I know sales@sandanapaintball.com got shut down for fraud and they opened up a new one brian@sandanapaintball.com. so if your orders are really old your prob going to have to go through your bank or cc company for a charge bank or maybe call paypal and see what they have to say.

Last edited by NeCanes : 02-23-2013 at 09:59 AM.
NeCanes is online now   Reply With Quote
Old 02-23-2013, 10:03 AM #20
Ashton S (Banned)
____
 
Join Date: Jan 2012
Annual Supporting Member
I won the most recent Facebook contest and I was promised a free OG Green flying skulls barrel sock.

I have waited 2 months so far..
Ashton S is offline   Reply With Quote
Old 02-23-2013, 10:34 AM #21
NeCanes
TBO
 
NeCanes's Avatar
 
Join Date: Sep 2007
Location: MA
NeCanes plays in the PSP
NeCanes owns a Planet Eclipse Ego
NeCanes is one of the top 500 posters on PbNation
he prob been waiting for me to send him more og material so I can be short changed on the amount of headbands that can be made yet again and he can use my "scraps" to make them. just like one of their last contects that they gave away a og tan flying skulls w black mesh proline. it was right after I got sort changed on my tan flying skull headbands lol. He thinks were to dumb to put two and two together. Ive been silent about it for to long and he pushed me past my breaking point
NeCanes is online now   Reply With Quote
Reply


Thread Tools

Posting Rules
Forum Jump