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Old 04-04-2013, 07:40 PM #841
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they wont even give you a helping hand and warranty it?
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Old 04-04-2013, 07:48 PM #842
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No i even asked.. The guy wanted me to do a survey, i said yes. He asked me if id give him a 5 (highest) i said no. He asked what he could do, so i asked if he could just replace it since its 2 days and he said he couldnt.

Gave him a 4 cuz he didnt really do anything wrong, but i know in retail, anything less than a perfect customer survey looks really bad for them
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Old 04-04-2013, 07:53 PM #843
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thats bull man. i remember when i had my samsung blackjack 2 and it was out of warranty by a week and they replaced. it. maybe try calling samsung and they would be more hlepful
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Old 04-04-2013, 08:00 PM #844
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Yeah man, the two days is what bothers me..honestly i could have been more pushy and demanded a super visor or something, but im too nice. Ill probably call again tomorrow and see, the internet says it all depends on who you talk to
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Old 04-04-2013, 08:03 PM #845
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So true. Just try them again and if you get a different person ask nicely. I know for a fact they can give you a new phone. They upgraded me from an OG droid inc to a DINC2
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Old 04-04-2013, 08:03 PM #846
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id call samsung too just to see what they say
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Old 04-05-2013, 01:30 AM #847
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Yeah man, the two days is what bothers me..honestly i could have been more pushy and demanded a super visor or something, but im too nice. Ill probably call again tomorrow and see, the internet says it all depends on who you talk to
not just any old cheapo foam visor. the real deal. a super visor
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Old 04-05-2013, 07:16 AM #848
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not just any old cheapo foam visor. the real deal. a super visor
Im thinkin the sweet green transparent poker dealer style?
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Old 04-05-2013, 09:29 AM #849
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yeeeess. with stickers, too
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Old 04-06-2013, 12:57 PM #850
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Yeah man, the two days is what bothers me..honestly i could have been more pushy and demanded a super visor or something, but im too nice. Ill probably call again tomorrow and see, the internet says it all depends on who you talk to
Yeah, I'd say try again and work it with kindness. CS people get yelled at all day long by people who are upset, or have a sense of entitlement, or feel like being a dick will get them further because it's the CS rep's job to make the customer happy. I've found that reps are much more willing to help people that are kind and appreciative over the phone as it makes their day a little more pleasant.

I took that approach in Jan and got them to swap out my GNex for an S3.
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Old 04-06-2013, 04:42 PM #851
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called again, got the same out of warranty BS. transferred to a supervisor who was actually pretty rude. Told me i couldnt even make an insurance claim because i told the first support guy that the phone wasnt physically damaged..da faq
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Old 04-06-2013, 06:23 PM #852
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time 4 iphone
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Old 04-06-2013, 06:38 PM #853
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called again, got the same out of warranty BS. transferred to a supervisor who was actually pretty rude. Told me i couldnt even make an insurance claim because i told the first support guy that the phone wasnt physically damaged..da faq
Horrid
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Old 04-07-2013, 02:32 AM #854
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called again, got the same out of warranty BS. transferred to a supervisor who was actually pretty rude. Told me i couldnt even make an insurance claim because i told the first support guy that the phone wasnt physically damaged..da faq
Are you calling Verizon or Assurion?
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Old 04-07-2013, 06:12 AM #855
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asurion, since my faulty phone is an insurance replacement its gotta be through them..unfortunately
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Old 04-07-2013, 03:04 PM #856
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I kinda want a nexus 7 just to play around with. I wanna crack flash so bad on my tablet but I'm totally happy with BB8.
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Old 04-07-2013, 04:56 PM #857
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Hes got the itch!

edit- turned my moms old D2G into an emulator, winning
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Last edited by AuxiliaryPie : 04-07-2013 at 09:22 PM.
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Old 04-07-2013, 11:54 PM #858
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my brother just got a Galaxy Player 5.0, thing is pretty sweet actually.
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Old 04-08-2013, 04:11 PM #859
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http://www.kickstarter.com/projects/...a?ref=category

Kickstarter for the Mini MicroSD Reader for Android Devices-

$12bux i pledged-
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Old 04-08-2013, 04:34 PM #860
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Razr HD and Razr M bootloaders have been unlocked!
http://www.droidforums.net/forum/dro...nload-now.html
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Old 04-08-2013, 08:39 PM #861
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http://www.kickstarter.com/projects/...a?ref=category

Kickstarter for the Mini MicroSD Reader for Android Devices-

$12bux i pledged-
I cannot deal with kick start anymore after their **** with a few other things I was a part of funding with them
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