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Old 11-25-2012, 06:44 PM #1
VSOwnage
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Geo 2.1 - Bent Frame

Is this common? I've owned my Geo 2.1 for less than a year and bought it brand new..and today, while I was stripping my gun down for it's end of the season cleaning, I noticed the frame was cockeyed towards the bottom. I've only used the gun three times this season, one tournament and two woodsball outings. I absolutely babied the gun (as I'm sure most of you guys do) and never took any diggers or dives with this thing so I'm at a loss for when it happened.

Am I SOL so for as the warranty goes? Sucks when you drop $1000+ into something just to have it fold like that..and it must not have been a lot of pressure either if I don't remember an incident in doing such an act that could cause a bending of the frame.

Sent an email PE's way. Luckily I only live about an hour away.
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Old 11-25-2012, 08:32 PM #2
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It is possible that it was damaged in your gear bag. Regardless, if it has been less than a year and our gun is registered, any Planet Eclipse Service Center should be able to help you out.
The frames were designed to act as a safety barrier to reduce the forces transmitted from bad dives or impacts. Most people would trade a bent frame for a damaged shoulder.
Sometimes the frames can be bent back if the frame is not too badly bent.
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Old 11-26-2012, 12:13 PM #3
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It is possible that it was damaged in your gear bag. Regardless, if it has been less than a year and our gun is registered, any Planet Eclipse Service Center should be able to help you out.
The frames were designed to act as a safety barrier to reduce the forces transmitted from bad dives or impacts. Most people would trade a bent frame for a damaged shoulder.
Sometimes the frames can be bent back if the frame is not too badly bent.
Thanks for the heads up. Sent them an email last night and tried a follow up call but sounds like they still have their thanksgiving "out of the office" message still up. Praying I can get this thing fixed.
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Old 11-27-2012, 09:52 AM #4
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Anyone know when the phone line/office opens back up for PE USA? Seems they haven't turned off their Thanksgiving "away" recording yet so I haven't been able to reach them via phone yesterday or today. No response via email yet either.
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Old 11-27-2012, 10:07 AM #5
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Give Gerry a shout. 401-289-2832
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Old 11-27-2012, 10:35 AM #6
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I received an email from them just today. Though I sent the inquiry two weeks ago...
They are behind
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Old 11-27-2012, 12:23 PM #7
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No response via email yet either.
sorry...working through loads of emails that came in during the Thanksgiving break.

Best thing for you to do is call me at 401-289-2832 and we can go from there.

Gerry
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Old 11-27-2012, 01:32 PM #8
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Thanks for the help.
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Old 11-27-2012, 05:22 PM #9
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Just wanted to update, Gerry has been wonderful in taking care of me. Sending in my gun to get looked at ASAP. I knew there was a reason I spent the extra money to get a gun that's fully supported.

Thanks again guys.
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Old 12-01-2012, 10:24 PM #10
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hey man, my buddy bent his geo 2s frame how would i go about getting it fixed
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Old 12-02-2012, 05:50 AM #11
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Contact eclipse to see if the warranty will cover it or check out paintballshowcase.com and see if they have any he could buy.
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Old 12-03-2012, 06:30 AM #12
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Thanks man
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Old 12-03-2012, 09:31 AM #13
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Quote:
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hey man, my buddy bent his geo 2s frame how would i go about getting it fixed
They cost about $80 to replace if it is out of warrantee. Otherwise PE usually takes care of it.
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