[VSOwnage]

Is this common? I've owned my Geo 2.1 for less than a year and bought it brand new..and today, while I was stripping my gun down for it's end of the season cleaning, I noticed the frame was cockeyed towards the bottom. I've only used the gun three times this season, one tournament and two woodsball outings. I absolutely babied the gun (as I'm sure most of you guys do) and never took any diggers or dives with this thing so I'm at a loss for when it happened.

Am I SOL so for as the warranty goes? Sucks when you drop $1000+ into something just to have it fold like that..and it must not have been a lot of pressure either if I don't remember an incident in doing such an act that could cause a bending of the frame.

Sent an email PE's way. Luckily I only live about an hour away.

[Wizard12341]

It is possible that it was damaged in your gear bag. Regardless, if it has been less than a year and our gun is registered, any Planet Eclipse Service Center should be able to help you out.
The frames were designed to act as a safety barrier to reduce the forces transmitted from bad dives or impacts. Most people would trade a bent frame for a damaged shoulder.
Sometimes the frames can be bent back if the frame is not too badly bent.

[VSOwnage]

Originally Posted by Wizard12341

It is possible that it was damaged in your gear bag. Regardless, if it has been less than a year and our gun is registered, any Planet Eclipse Service Center should be able to help you out.
The frames were designed to act as a safety barrier to reduce the forces transmitted from bad dives or impacts. Most people would trade a bent frame for a damaged shoulder.
Sometimes the frames can be bent back if the frame is not too badly bent.

Thanks for the heads up. Sent them an email last night and tried a follow up call but sounds like they still have their thanksgiving "out of the office" message still up. Praying I can get this thing fixed.

[VSOwnage]

Anyone know when the phone line/office opens back up for PE USA? Seems they haven't turned off their Thanksgiving "away" recording yet so I haven't been able to reach them via phone yesterday or today. No response via email yet either.

[MeÐiCX]

Give Gerry a shout. 401-289-2832

[carolinaragetc]

I received an email from them just today. Though I sent the inquiry two weeks ago...
They are behind

[p8ntshoota]

Originally Posted by VSOwnage

No response via email yet either.

sorry...working through loads of emails that came in during the Thanksgiving break.

Best thing for you to do is call me at 401-289-2832 and we can go from there.

Gerry

[VSOwnage]

Thanks for the help.

[VSOwnage]

Just wanted to update, Gerry has been wonderful in taking care of me. Sending in my gun to get looked at ASAP. I knew there was a reason I spent the extra money to get a gun that's fully supported.

Thanks again guys.

[Ian_Nottage]

hey man, my buddy bent his geo 2s frame how would i go about getting it fixed

[tonycon]

Contact eclipse to see if the warranty will cover it or check out paintballshowcase.com and see if they have any he could buy.

[Ian_Nottage]

Thanks man

[Mr Idiot Box]

Originally Posted by Ian_Nottage

hey man, my buddy bent his geo 2s frame how would i go about getting it fixed

They cost about $80 to replace if it is out of warrantee. Otherwise PE usually takes care of it.