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Old 02-25-2013, 07:00 PM #43
MikeBuckler
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Hello, thank you very much.

However I Emailed you yesterday, did you get it?
Patiently aawaiting that customer service reply to my email...
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Old 02-27-2013, 08:03 PM #44
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Planet Eclipse mount is no longer listed on R7's website. Will it be coming back?
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Old 02-27-2013, 08:08 PM #45
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It is temporarily out of stock. I am not sure when we will be getting them back in. Greg has had a flood of calls about alternative mounting methods and we are addressing all those first. AMAZING stuff coming in the next 60 days!
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Old 02-27-2013, 08:09 PM #46
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Quote:
Originally Posted by MikeBuckler View Post
Patiently aawaiting that customer service reply to my email...

Replied to your email. A long awaited response - not the one I'm sure you wanted for the time being. Hope to be able to take care of you on the soon.
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Old 02-27-2013, 08:33 PM #47
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Originally Posted by Eric@R7USA View Post
It is temporarily out of stock. I am not sure when we will be getting them back in. Greg has had a flood of calls about alternative mounting methods and we are addressing all those first. AMAZING stuff coming in the next 60 days!
Any hints about this amazing stuff?
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Old 02-28-2013, 03:59 PM #48
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Quote:
Originally Posted by Patters0n View Post
Planet Eclipse mount is no longer listed on R7's website. Will it be coming back?
Can find the eclipse mounted R7s here.
.http://www.amazon.com/Replay-XD-1080...ords=r7+replay
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Old 02-28-2013, 10:32 PM #49
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Quote:
Originally Posted by Eric@R7USA View Post
Replied to your email. A long awaited response - not the one I'm sure you wanted for the time being. Hope to be able to take care of you on the soon.
Its okay, thank you for the reply.
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Old 03-02-2013, 09:36 AM #50
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**PLEAASE HELP ME I NEED SOMEONES HELP*

Hello , i have a r7 and it works awesome but one thing like 2 weeks ago i uploaded some videos and then this week i went to upload some videos again using the little red/black usb thing that comes with the camera , well while the r7 usb was inside my laptop i also put in another usb stick and i went to safely remove hardware blabla , but i think i might have removed the other usb stick instead of the r7 stick and then i took the r7 stick out of my laptop..and i dont know because now whenever i put my r7 usb stick in my laptop nothing happens it doesnt load nothing nothing pops up..PLEASE HELPPPPPP MEEEE PLEASEEE
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Old 03-02-2013, 12:46 PM #51
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Sounds more like a computer issue. Have you tried installing another USB instead of the R7 to see if it recognizes that?
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Old 03-03-2013, 06:21 AM #52
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Yeah,
That definitely sounds like something w/ your computer, honestly.

You can try hooking it up by the following:
A) Another USB port: It should detect a new device on the USB port, and quickly reconfigure it
B) Hook the R7 ReplayXD 1080 unit to your laptop instead, and see if that works.

A is pretty self explanatory.

B all you need to do is take the USB cable that doubles as the charging cable. Plug it into the R7 ReplayXD 1080 unit. Then plug it into your computer. Put the unit into USB mode by holding the power button and the FPS button down together. The unit will power on, and you will get a new drive on your computer.

If your system see's the memory card that way then you're fine in terms of the memory card/unit. You'll want to troubleshoot your computer on what you did that accidentally stopped your MicroSD card reader from being recognized.

If for some reason your computer STILL can't see your memory card in even the mounted mode I mentioned above, then you can try formatting your memory card.

WARNING: Formatting your memory card will, obviously, erase anything on it. Which may rule out a corrupted set of data.

To do that simply power on your Replay unit. Then hold down the FPS + MODE buttons at the same time for about 10 seconds. You'll see the little red light on the back of the unit go solid indicating it's erasing the memory card, and you can let go at that point. When the light goes off the memory card has been wiped clean again, and you can try the USB reader or the cable mount again.

Hope that helps.
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Old 03-26-2013, 01:07 PM #53
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I just ordered a r7 camera and it wont fit on my geo3 please help!!!
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Old 03-26-2013, 02:26 PM #54
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Did you order the PE mount?
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Old 03-26-2013, 09:31 PM #55
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Quote:
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Did you order the PE mount?
Can you order the eclipse mount anywhere right now?
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Old 03-26-2013, 10:46 PM #56
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Off topic but what's the story on that barrel with the R7 logo?
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Old 03-27-2013, 08:27 PM #57
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Can you order the eclipse mount anywhere right now?

We had been out of stock. We got a smaller shipment in of the Planet Eclipse mounts, and we will have more shipping in to us in about a week and a half. They are currently not listed up for sale on the R7USA website, but ill be back up in a day or so.

As for the R7 Barrels they are special edition STIFFI Barrels. I am not 100% sure if Greg is moving forward with the production. We do have A5/Phenom/Crossover versions in stock, but not on the website.
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Old 03-27-2013, 08:28 PM #58
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Quote:
Originally Posted by RRalston21 View Post
I just ordered a r7 camera and it wont fit on my geo3 please help!!!

Planet Bracket in stock as of today (small quantity)


...and DIGITARD is the MAN!!! Love ya Dave.
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Old 03-27-2013, 08:33 PM #59
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Quote:
Originally Posted by Eric@R7USA View Post
As for the R7 Barrels they are special edition STIFFI Barrels. I am not 100% sure if Greg is moving forward with the production. We do have A5/Phenom/Crossover versions in stock, but not on the website.
They look great. I certainly hope he greenlights it.
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Old 04-13-2013, 12:37 PM #60
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Hey everyone quick question. I was looking at the replay site. They make a 37mm adapter for it. Is there such thing as a zoom lens to attach to it so that you can see you kills??
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Old 04-13-2013, 12:55 PM #61
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Hey everyone quick question. I was looking at the replay site. They make a 37mm adapter for it. Is there such thing as a zoom lens to attach to it so that you can see you kills??

I know Greg has tried it. It isn't a bad upgrade, but it isn't giving the results you would really hope for.
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Old 04-13-2013, 01:18 PM #62
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Okay. Do you know if there are any examples of it? Thanks for the quick reply. I've seen the ragecam videos on the contour and go pro but if this would do something similar I'd prob just get a replay.
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Old 04-13-2013, 01:28 PM #63
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I'll talk with Greg and see which of his video he used the zoom. I know it wan't enough to make him switch full time. I'll post up some links.
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