I work with PBRACK on a consistent basis as a designer. If you have any questions I can attempt to answer them in a PM.
On behalf of PBRACK we are certainly trying to provide low cost designs and manufacturing for our players but at times things get messed up in our attempt to give you that low cost. We have since revamped our jersey manufacturing process and are also still handling those who have already decided to work with us . I can assure you the orders are into the manufacturing process and will be handled. Unfortunately our previous manufacture is a great distance from us and have had unexpected delays that we did not expect when we quoted,designed and sent off your order. We can only hope that you will understand that your order is being made and we are trying our best to get those to you as soon as possible. The main issue with your orders is simply having them shipped over here at this point.
As far as Tommy is concerned- he handles a boat load of information each day with our new line around the corner as well as manufacturing- new manufacturers-new customers- professional team management etc. etc. Often times when we do not respond it is because we have no new information and would rather not repetitively disappoint you. We do not want our customers to leave unhappy. But we must keep the dream alive by improving.
I operate my own design company called Censys Design Lab- I would be more than happy to design free lens stickers and goggle straps to the customers that have worked with us and are unhappy (just check the sig). You will have to get those manufactured by companies like KM or 187 but the design is on us.