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Old 09-03-2012, 09:06 PM #22
e_b_l_s
 
 
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Its been a month already and I still haven't received my new board =(
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Old 09-03-2012, 09:14 PM #23
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Shockwave boards were on back order. I got in touch with KEE a month ago about replacing my Optimus with a Shockwave, I just received the Shockwave board on Friday. If you have a feeling they forgot about you, give them a call tomorrow and speak with them over the phone. If you're in Thailand, as is displayed in your profile, don't be surprised if the board is on its way as it may show up one to four weeks from today.

I suggest making that phone call tomorrow, they WILL help you.
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Old 09-03-2012, 10:44 PM #24
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So what is the difference between the Optimus board and the shockwave board?
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Old 09-03-2012, 10:46 PM #25
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User friendly, more options, slightly easier to change different settings. And if it doesn't forget your settings if you take the battery out for more than 15 seconds.
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Old 09-03-2012, 11:27 PM #26
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Funny thing was the techs asked for my address and contact number 3 times (last one being Aug 21). Till now I haven't gotten an update from them.

Really wasn't expecting this. What really made me pissed was that I bought gun new and couldn't get it to work right out from the box.

Guess I'll just have to give them a call. =(
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Old 09-10-2012, 08:27 AM #27
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it might sound dumb but did you try changing the battery?
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Old 09-10-2012, 08:53 AM #28
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I sure did. It was the first thing that came into my mind =)
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Old 09-10-2012, 02:59 PM #29
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I have the optimus board in my axe too. The biggest thing that I have noticed is that it is quite temperamental. I had to turn my eyes off this weekend to check for a problem and it took probably 10 tries to actually get them to shut off.
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Old 09-10-2012, 05:16 PM #30
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I guess I'm lucky, I've never had a problem with the Optimus board in my main axe.
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Old 09-14-2012, 08:23 AM #31
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I've gotten a new Shockwave from KEE. This may sound stupid but I noticed the two switches on it. Both, as sent by KEE are on "1" and "2". Do I have to switch it to "ON" instead?

Just wanna make sure so that I don't screw anything up.
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Old 09-14-2012, 09:12 AM #32
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nope, plug and play.
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Old 09-14-2012, 12:55 PM #33
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Quote:
Originally Posted by e_b_l_s View Post
I've gotten a new Shockwave from KEE. This may sound stupid but I noticed the two switches on it. Both, as sent by KEE are on "1" and "2". Do I have to switch it to "ON" instead?

Just wanna make sure so that I don't screw anything up.
Dip switch #1 is your tournament lock. Switch it "on" to lock your settings so they can not be changed in the field without opening up the battery door. Dip switch #2 does not serve any function and does not matter if it is in the "on" position.

Shockwave Board Instructions
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Old 10-02-2012, 04:11 AM #34
e_b_l_s
 
 
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I'm starting to lose faith in KEE's after-sales service =(

No replacement sensor board till now. Sigh
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Old 10-02-2012, 07:38 AM #35
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Did you try calling them? As in, on the phone?
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Old 10-08-2012, 12:33 AM #36
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Did you try calling them? As in, on the phone?
Thing is I am now based out of US. Day time for me, night in US.

I have been corresponding with someoen from Empire. But whenever I ask when will the sensor board be sent to me, I get no replies.
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Old 10-09-2012, 04:05 PM #37
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Somewhat related, I was told that firing above 10BPS with eyes off with the axe can mess up your noid? Is this true?
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Old 10-09-2012, 05:47 PM #38
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Somewhat related, I was told that firing above 10BPS with eyes off with the axe can mess up your noid? Is this true?
Not true. I don't know where this myth started. Dry firing is just fine for the gun.
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Old 10-09-2012, 05:51 PM #39
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It's actually how you reset the solenoid (well, without Air). Absolutely nothing bad happens.
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Old 10-14-2012, 10:52 PM #40
e_b_l_s
 
 
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Was just wondering....

I bought my Axe from ansgear. Since I am not getting any replies or help from KEE, do you think contacting ans about my problem will help?
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Old 10-15-2012, 07:23 AM #41
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Have you called them? Those are toll free numbers BTW...
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Old 10-16-2012, 03:32 AM #42
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I'm in Asia at the moment and will not be back any time soon.. Daytime in Asia= night time back home =(
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