Originally Posted by Kbug
If you get the barrel replaced, why do you still want to return it?
Because I don't like ansgear anymore and don't want to deal with them anymore due to this incident. Also, the rep said that barrel MAY be the problem, how do I know that the inserts aren't the ones that's improperly milled? Then, I would have to send those in for replacement too? It's the principles really, I don't want them to feel like they win by telling saying ,"No, gtfo, get it replaced."
Why can't they just do the replacement through manufacturer's warranty? What's the difference between me and them getting the product replaced due to a defect?
From all my online shopping experiences, not once have I been rejected a refund due to a product being defective.