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Old 05-16-2012, 12:35 PM #1
7th Element Support
 
 
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7th Element Support works for a Paintball manufacturer
Seventh Element New Warranty Policy-Great For ALL

Beginning immediately, we will no longer check for the warranty information to repair/exchange our products. As long as the product is ours and can confirm that it is ours, we will either repair or replace damaged or malfunctioning products.

We guarantee the quality of our products whether the current user is the original owner or not.
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Old 07-12-2012, 07:49 AM #2
kudos
 
 
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havent tried your products yet but this is a good policy! way to go
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Old 07-12-2012, 12:08 PM #3
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Just bought their pathfinder OLED board and I'm thoroughly impressed.
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Old 07-14-2012, 07:34 PM #4
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That's awesome I love my pathfinder board for the axe super easy to operate and change stuff good board for the price
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Old 07-26-2012, 06:58 AM #5
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This is great to know ill be buying one now.
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Old 08-13-2012, 12:07 PM #6
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Pathfinder DM OLED Board Customer Service Experience

Hope this is the correct place but I wanted to share my positive experience with your service. I had a broken battery harness on the board & I shipped it out to you guys on Tuesday & you guys sent me a replacement board WITH new grips by Saturday. Now that's quick & great service. Not much else to say aside from great job & I love this board and company.

I'm also not affiliated with them in any way but it's a known fact that most people will not share thier good experiences with great customer service but will tell 7-10 people when they have a bad experience. Thanks again!!!
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Old 11-20-2012, 10:11 AM #7
Manu#12
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I have been using a 7th element board on one of my shockers for more than 6 months, good board, easy to tune

I just got my second 7th element board - software is 5.2 according to the manual- for another shocker of mine -Stock shocker, nerve board with stock settings, brand new 9V duracell , shoots like butter

I install the 7th element board

I want it to shoot ramping mode, ROF 10 bps , dwell 12 ms , ( just like my other shocker actually ) and after entering these values , the gun acts very heratic, like 10 semi auto shots then ramping at 15 bps for a second, and back to semi. Horrible. I tried every value without success, the gun never came to shoot properly. Reset to stock settings does not change much, looks like there is something wrong with the coding because it sounds bad even dryfiring ( nothing like the usual nice ramping thing any board would do )

Put the nerve back on, shoots nice ( so gun, air and battery are out of cause)

What do you recommend doing ?

Last edited by Manu#12 : 11-21-2012 at 10:14 AM.
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Old 12-04-2012, 06:57 PM #8
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Nice. Way to stand behind a product.
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Old 03-02-2013, 09:42 PM #9
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Are you guys still in business??? I just order the LED board for my threshold and i cant get ahold of you guys at all?
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Old 03-02-2013, 10:30 PM #10
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Quote:
Originally Posted by thejakeyboy1234 View Post
Are you guys still in business??? I just order the LED board for my threshold and i cant get ahold of you guys at all?
You are aware it's late on a Saturday night, even at the time of your post, right?
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Old 03-02-2013, 10:40 PM #11
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Quote:
Originally Posted by aresfiend View Post
You are aware it's late on a Saturday night, even at the time of your post, right?
Yes i know this... i called yesterday at a early time and this is the first time ive been able to get on the nation and do some research.
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Old 03-04-2013, 02:16 AM #12
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I know I thumbed up earlier, but I've been trying to get a replacement harness for the oled board on my etek 3 and am having issues.

They were prompt with their initial emails and said they would send it out, which was great. However it never came, and that was back in December we emailed. I emailed back several times but to no avail. Now stuck with a board that has no value, as the board does not display info so I can't adjust settings. That is a bowl full of suck.
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Old 03-04-2013, 08:41 PM #13
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7th Element is closing down.
http://www.pbnation.com/showthread.php?t=3945527
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Old 03-05-2013, 04:40 AM #14
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^^^^yea, now what???
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