Originally Posted by BOOM401
PE does replace frames this is the third or fourth one thats been bent at the field i play at and they've all been replaced.
this is from they're website:
"Instances of customer inflicted damage such as bent frames and any affiliated broken parts will be dealt with on a case by case basis and as such may be subject to charges for parts and/or labour."
I understand this and I am familiar with this statement as well. I hope it is replaced for him as well. It is a 08/09 ego, so he will probably have to pay something. It just isn't right to assume that PE will replace it. Your statement made it sound like the gentleman who bent his frame will be getting a replacement for free or even right away. PE does have excellent customer service.