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Old 04-05-2012, 05:43 AM #1
jason_vanguard
Valveflow Ltd
 
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jason_vanguard works for a Paintball manufacturer
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Second Hand Vanguard Markers

We would like to refresh our customers on our policy regarding second hand markers; this is to avoid anybody who purchases one from being disappointed or upset if it is received in an improper condition.
We would advise you that if you have any doubts when purchasing a second hand marker to please contact either sales@vanguardpaintball.com or sales@vanguardpaintballusa.com , if you provide us with the serial number we may be able to give you any information on the service history, whether the marker is in warranty and whether or not the warranty is transferrable to the new owner.
All second hand markers should really be looked at by a vanguard tech as we have a lot of tinkerers out there who can do damage to the marker, lose parts or incorrectly assemble it, please be aware that there will be a £25 ($40) service charge for doing this. It may be a good idea to ask the seller to have this looked over before you purchase it.
We do not warrant markers that have been re-anodised after they are sold for the first time this is because the marker will have been stripped of the old anodizing and this can remove material. This can cause problems with the functioning of the marker. If the marker does need to be re-anodised we advise that you contact us so that we can point you in the direction of an approved company but please be aware that this will still be at your own risk.
Please contact us for advice any time to avoid any unexpected repair bills as Vanguard cannot be held responsible for the conditions the second hand markers are sold in.
Thanks
The vanguard team
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Old 11-24-2012, 11:44 AM #2
Dismas03
 
 
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I've sent multiple emails to the "usa" email with no response. That was weeks ago.
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Old 11-24-2012, 01:47 PM #3
Reaper (ACI)
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I've never received any emails, private messages, or Facebook messages regarding this ever.

I can be reached at either deadboxsports@gmail.com or reaper@vanguardpaintballusa.com
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Old 01-18-2013, 02:03 PM #4
lross
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lross owns a Planet Eclipse Ego
Angry Same lack of response

I contacted cust serv and tech on the warranty card via email only to ge them to bounce back. Is ANYBODY responsible for the markers that are out there? It feels like current owners (wether original or second hard ) have been abandoned.
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Old 01-18-2013, 02:13 PM #5
Dismas03
 
 
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Contact Reaper whos thread is above. He's very good in response, professional, knowledgable, and helpful. He'll help you out. He rebuild my Creed a couple months ago.
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Old 01-18-2013, 05:47 PM #6
Reaper (ACI)
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Location: Beaverton, OR
Reaper (ACI) works for a Paintball manufacturer
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Reaper (ACI) is for the Gunfight
Reaper (ACI) is for the Gunfight
Deadboxsports@gmail.com
Tried a PM, but you can't accept them yet.
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Dead Box Sports
West Coast Parts, Service, Warranty, and Distribution
www.deadboxsports.com

I have LEGO Paintballer Mini Figs
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