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Old 09-01-2012, 05:16 PM #1
Apewar
 
 
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Bolt assembly pretty much shredded

Played today and after getting home opened up my etha. saw the bolt spring wasnt letting the bolt go via gravity so when i took it out the spring actually fell apart.

Then i decided to inspect inline poppet. go to unscrew and a piece of plastic falls onto the ground. i look closely and the divider between the #17 and #20 orings is breaking off.

finally get to the poppet and i see the tipe were the #04 oring goes is clean off. The gun worked great today but im sure its finished

here is a pic

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Old 09-01-2012, 08:11 PM #2
Invert O.G
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Wtf never seen that before I would contact P.E and see what they can do with that
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Old 09-02-2012, 05:33 PM #3
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gnarly looking
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Old 09-02-2012, 10:11 PM #4
gndmepyon
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Very curious to see what Jack and Nicky have to say on this one.
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Old 09-03-2012, 03:49 AM #5
Nicky T
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Morning,

Apologies for the tardy reply - I was off on vacation last week. I am very sorry to see that you have had issues with your Etha Valve system. Very early Etha Valve Bodies (the first few hundred units) featured a dimension that proved to be inadequate, so as such we will gladly send you any replacement parts that you require.

All that i need you to do is ensure that your marker is registered for warranty via:
https://warranty.planeteclipse.com/

Once you have done this, please contact Gerry Bates at our Rhode Island office on either (401) 2479061 or gerry.b@planeteclipse.com and he will gladly get you sorted out asap.

We have since modified the dimensions of the Etha Valve body to strengthen thsi area and as such this was a rolling revision introduced into our production very early in Ethas history.

Nicky T
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Old 09-03-2012, 09:46 AM #6
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Nicky is there any way to know if this could happen to my etha ( maybe tell by serial number)
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Old 09-04-2012, 01:55 AM #7
Nicky T
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Let's just get this into perpective here; out of the thousands of Ethas that we have sold to date, we have only replaced approximately 25-30 Etha Valve Bodies. It is highly unlikely that you will be at risk, but in the eventuality that something does happen we have got your back.

There is no serial number reference.

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Old 09-04-2012, 06:11 AM #8
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ok cool thats what i like to here
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