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Old 02-28-2012, 08:12 PM #1
Suppoko
 
 
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Customer service problem

Anyone know of an alternate email to contact Tiberius? I've sent multiple emails to them and haven't gotten a response. It's been a week now.
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Old 02-29-2012, 02:25 AM #2
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Quote:
Originally Posted by Suppoko View Post
Anyone know of an alternate email to contact Tiberius? I've sent multiple emails to them and haven't gotten a response. It's been a week now.
What address are you using?

It's also a small shop and I know some people there play double duty for customer service and marketing. With the Paintball Expo trade show going on it's possible they just haven't been in the office to answer requests.
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Old 02-29-2012, 03:02 AM #3
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I'm using whatever the link gave me in the contact us section. I believe it's sales@tiberiusarms.com? I got a couple emails back from Eric but after a few more attempts at gaining a response I didn't get anything after the initial couple. I understand that they are busy and I'm not the only one emailing them but maybe it's time to add a secretary?
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Old 02-29-2012, 04:05 AM #4
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Try the office - 260.478.2500
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Secondary: Dual Tiberius Pistols x.0 Custom Polished Non-FS
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+ too many ol' Shoebox Shockers for loaners.
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