Here is a link to a pdf of the manual: LINK
So are you saying that you pull the trigger and you get the click of the solenoid, but no shot? What are the LEDs on the back of the grip doing while this is going on? Are they blinking? First thought is replace the battery. Next thought would be to clean the eyes, or at least try to fire with the eyes turned off. After that, call Dye!
My SLG was doing the clicking thing, tried everything. Called Dye and they fixed it up for me.