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Old 07-17-2013, 02:57 PM #85
Gio24Dude
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For a quicker response I recommend.

http://www.paintballsolutions.com/
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Old 07-18-2013, 08:08 AM #86
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Quote:
Originally Posted by Team Misfit View Post
Not sure if this has been asked but..

Do you know of any or sell any covers that will fit my Empire Ultra 56/45?

thanks, Kendrick
Yes we do Sale them please visit www.empirepaintball.com or you can visit a local dealer and see if they can order one from us for you.
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Old 07-18-2013, 08:27 AM #87
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PumpMonkey_Dave .. "I have an Empire CF 48/4.5k tank. Bought it about a year ago (sorry, don't remember the exact month). The born on data is 03/12.

Always played with it in a Dye Rhino cover. Took the cover off last weekend to clean it and the outer shell of the tank is completely cracked. I don't think there is a piece bigger than a quarter that is not cracked. It only seems to be the other shell and none of the pieces have come off yet.

2 questions. First is it safe to use? Again it is just the outer shell. Second is this still covered under warranty?

Thanks
Dave"

Cracked Gel Coating on tanks it something that is covered under warranty..

"R3L" "I would like to replace the bonnet on this tank, but I'm mot sure what to buy. Nickel or brass bonnet would be preferable. It's a 13/3000 tank."

Either would work fine on this tank. The higher quality Nickel will last a little longer however.

GivenRandy .. "I really like my Empire Ultra 56/4500, but the gel cracks are spreading. I don't want to send it in for several reasons: 1) what I get back may not be the same (new ones look like there's an extra inch or so on bonnet area); 2) I don't want to be without a tank. I'd certainly buy the same one ago, even if the gel lasted only a year. Am I out of luck?"

Im afraid not all the new style Ultra's have the Reactor 2 reg on them. The Ultra's with Reactor 4's were discontinued. We will be will to exchange your tank for a newer one.

naxalite .. "My empire 68ci 4500psi tank is cracking more and more. My local field doesn't want to fill it anymore until it has been repaired or inspected. I have les than a year with the tank (tank born 07/2012)

Please help"

We can help get this taken care of for you... Simple following steps;

Email us at Tech@paintballsolutions.com with the following info;

Name,
Phone Number,
Shipping Address,
Picture of tank,

Once we have all that we will create a RMA for you and email you back on how and where to ship it to.
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Old 07-18-2013, 08:28 AM #88
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For any questions on tanks or what can be done to replace a cracked tank please follow these steps...

Email us at Tech@paintballsolutions.com with the following info;

Name,
Phone Number,
Shipping Address,
Picture of tank,

Once we have all that we will create a RMA for you and email you back on how and where to ship it to.
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Old 07-22-2013, 03:52 PM #89
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Just wondering but what was the reason for discontinuing the reactor 4 regulators. I thought the reason for the ultra tanks was to have a 72ci that was the length of a 68ci while the 56ci was the length of a 48ci. With the reactor 2 regulators being longer the tanks aren't the length of what there selling point was aim for.
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Old 07-23-2013, 08:25 PM #90
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The Reactor 4 had an unforeseen design issue which caused us to discontinue its production and Empire is busy working on a new design that will meet the features and expectations required by demanding players.
My tank has a reactor 4 reg should I probably get a new one?
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Old 07-24-2013, 08:44 AM #91
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We can get this done for you if you would like. Please email us at tech@paintballsolutions.com with the following;

Name,
Phone Number,
Shipping Address,
Requesting RMA for Re Swap.

Once we have that we can go from there.
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Old 07-24-2013, 11:16 AM #92
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Quote:
Originally Posted by EmpireTech View Post
We can get this done for you if you would like. Please email us at tech@paintballsolutions.com with the following;

Name,
Phone Number,
Shipping Address,
Requesting RMA for Re Swap.

Once we have that we can go from there.
Well the thing is it important that I get a new one or can I still keep reactor 4 ?
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Old 07-25-2013, 08:18 AM #93
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I'm sorry but we must have the whole tank to be able to get this done.
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Old 07-25-2013, 08:55 PM #94
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Quote:
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I'm sorry but we must have the whole tank to be able to get this done.
I realize that , I'm saying that is the issue with the reactor 4's important enough to to get the reg swapped
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Old 07-25-2013, 10:00 PM #95
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Does flipping the shim on the newer empires drop the pressure slightly
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Old 07-26-2013, 08:50 AM #96
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Quote:
Originally Posted by Team Misfit View Post
I realize that , I'm saying that is the issue with the reactor 4's important enough to to get the reg swapped
No it is not.

Quote:
Originally Posted by tukesfan View Post
Does flipping the shim on the newer empires drop the pressure slightly
Not that I know of.
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Old 12-29-2013, 02:34 AM #97
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I am wondering but if I sent you guys my 72ci ultra tank to get replace cause of gel cracking. Why is it that I get sent back the regular grey 68ci instead of another 72ci ultra tank. Just wondering cause I would have thought you guys would give the same tank back in return.
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Old 01-16-2014, 11:14 AM #98
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what is the output pressure on this tank. it is a newer 72 but i believe that reg came off my other tank i sent in to you.. also do you offer a low pressure tank reg or a conversion kit or am i stuck with buying an adjustable reg
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Old 01-17-2014, 08:35 AM #99
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Yes it is the new 72
The output is right around 800psi give take 50
We do not have either of these om stovsrcl
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Old 01-25-2014, 12:46 AM #100
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Used tank with Scratches and some cracks. Safe?

I got this tank used off ebay and it has some defects which I am unsure are safe. The Bottle has no reg at the moment I'm waiting on a new Ninja Regulator. Its a Pure Energy 48/4500 thats still in hydro.



I am hoping it is. Doesnt look like any fibers are showing just the coat is damaged. Thanks in advance.

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Old 01-27-2014, 09:11 AM #101
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Those are typical damage you will fine on most tanks. Should be fine for getting it hydro-tested
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Old 02-07-2014, 11:56 AM #102
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I sent my tank in to get fixed last Saturday and you guys got it Tuesday. How long should I be waiting to get it back?
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Old 02-10-2014, 08:25 AM #103
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PM me the RMA number or Your name and i can check to see where it is. That long ago should be done and shipped back by now.
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Old 02-20-2014, 02:50 AM #104
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I have an older PMI Pure Energy tank which as I understand was rebranded into the Empire Brand tank not long ago. The question I have is this:

How do I tell if my tank has a Reactor, Reactor II or Reactor III regulator? What's the difference. Also, are LP kits still available for these once I figure out which kind I have?

Thank you!
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Old 02-21-2014, 08:16 AM #105
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What we can a Basic is the same as the Reactor.. it looks either black/black or nickel/black.. the Reactor II is nickel/blue.. and the Reactor III is stubby Reg.
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