Originally Posted by DasWolfenstein
I like to know how long my stuff will take to get to me an the customer service wasn't being too helpful and wanted to somewhat argue but other than that their okay. Like you said about their site I can't looking at it for a while (1 hour is the max) an it's kind of confusing looking for a specific item.
well, i never had any problems with them. good customer service. bought a small rap4 marker bag, got it upgraded to a large for no additional cost because they were out of the small ones. how's that for customer service. i've bought those cheap pods that were 1.50/pod and they gave me the better version pods at no additional charge.hm...when i got a defect, sent it back and got a new one. no argueing needed with them. sent them email of pictures and got new ones.
some of my stuff is on backorder right now, and they were kind enough to call and tell me that. im from wisconsin so i know when my stuff is going to get to me...standard ups = 5 days for me (excluding sunday). if you know what you are looking for, the site is not that hard to navigate. but, lately, the site has been acting kind of funny.