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Old 01-04-2010, 11:00 PM #1
Darryl_Trent
 
 
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DLX Service Update Important Luxe Support Info

Attention Luxe owners and dealers, all DLX service and support is now being handled through our West Coast office. While our parent company, Smart Parts is working with a financial institution to restructure for its future, we are still providing full support for Luxe owners in the 2010 season and planning the next generation of DLX markers.

Please save this contact information. With the East Coast office closed for the time being, PMs to other PBNation accounts, e-mails to other addresses or markers shipped to other addresses will not be able to reach us.

Hours of operation M-F 10am till 6pm Eastern time

866 573-LUXE (5893)
(707) 927-3423
SKYPE LUXEPAIINTBALL (YES 2 II'S)



E-mail: dtrent@Luxepaintball.com

Shipping: Darryl Trent/DLX Technology
979 Golf Course Dr.#148
Rohnert Park, CA 94928


GOG Paintball USA
100 Station Street
Loyalhanna, PA 15661
(724) 520 8690
fax: (724) 539-5555


Always call before sending in markers
required information
*First and last name of owner
*Shipping information (address)
*Phone number
*Place of purchase
*Date of purchase
*serial number



Thank you,
Darryl Trent, Director DLX Technology

Last edited by USAFWD : 08-08-2011 at 07:41 PM.
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Old 01-04-2010, 11:10 PM #2
Gee19
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I talked to a Rep before the christmas break and I sent my gun in, it arrived and has been delivered three times with no luck. It was sent to Greensburg, PA. RMA number is 666663. Also, had to bite, new generation of DLX Markers? I'm excited
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Old 01-04-2010, 11:14 PM #3
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[quote=Darryl_Trent;64106603]planning the next generation of DLX markers.

Another luxe, or a different type of gun?
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Old 01-04-2010, 11:32 PM #4
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whens this next luxe tell meh now!
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Old 01-04-2010, 11:35 PM #5
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I actually need to send mine in. pm'ed darryl
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Old 01-05-2010, 07:45 AM #6
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darryl
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Old 01-05-2010, 08:04 AM #7
killajay2014
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Well 2 things I don't like...#1 I hate sending my gun to Cali...it takes forever being that I live in ny #2 there goes our resale for our luxes with the new ones being made...lol...
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Old 01-05-2010, 08:33 AM #8
MANNYADRENALINE
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I'm in need of a RMA number, urgent, trying to call but no one answer.... serial number of the gun is 797......

Quote:
Originally Posted by Darryl_Trent View Post
Attention Luxe owners and dealers, all DLX service and support is now being handled through our West Coast office. While our parent company, Smart Parts is working with a financial institution to restructure for its future, we are still providing full support for Luxe owners in the 2010 season and planning the next generation of DLX markers.

Please save this contact information. With the East Coast office closed for the time being, PMs to other PBNation accounts, e-mails to other addresses or markers shipped to other addresses will not be able to reach us.

Toll Free Phone Number: 866-573-LUXE (5893)

International Phone Number: 724-532-4633

E-mail: dtrent@Luxepaintball.com

Shipping: Darryl Trent/DLX Technology
964 San Francisco Way
Rohnert Park, CA 94928

Always call before sending in markers
required information
*First and last name of owner
*Shipping information (address)
*Place of purchase
*Date of purchase
*serial number



Thank you,
Darryl Trent, Director DLX Technology
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Last edited by MANNYADRENALINE : 01-05-2010 at 08:56 AM.
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Old 01-05-2010, 08:50 AM #9
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Got back from Afghanistan and sent my Luxe in for a tech and she ripping !!
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Old 01-05-2010, 09:21 AM #10
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Guy's dont get to crazy on me here,You won't see anything new until at least world cup.Also really new to the PBnation posting thing too.So please be patient.I have always been more of a reader then a poster and I am learning as I go.
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Old 01-05-2010, 09:36 AM #11
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to Darryl and DLX
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Old 01-05-2010, 10:30 AM #12
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For once, it pays off to live in CA. Then again, we have awesome beaches and hot chicks.
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Old 01-05-2010, 11:46 AM #13
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Quote:
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For once, it pays off to live in CA. Then again, we have awesome beaches and hot chicks.
I love living in the south. I do love me some country women Levis and a little tank top; don't need no beaches.
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Old 01-05-2010, 11:49 AM #14
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sweet sweet.
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Old 01-05-2010, 04:24 PM #16
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Need to send mine in

PMing you, I need to send mine in, Thank you
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Old 01-05-2010, 07:46 PM #17
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I've been trying to call the toll free number but i couln't get through. I need a
RMA number to send my luxe in.... pm'd you Darryl.
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Old 01-05-2010, 07:48 PM #18
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You need to open a service center in Louisiana so I can tech guns. DLX lives on!!!
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Old 01-05-2010, 08:55 PM #19
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im down for one in ny
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Old 01-05-2010, 09:26 PM #20
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im down for one in NY too.
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Old 01-06-2010, 08:57 AM #21
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Just after a fews attempts Trent help me with my RMA#, just waitting til tomorrow to send it..... Good costumer service!!!!!!!!!!
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