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Old 01-09-2010, 10:59 AM #1
Kyle
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DNS outage

If you are having difficulty accessing the site, it's because the service we use for our DNS hosting is experiencing an outage. They are working on resolving the issue, but in the mean time you may have sporadic issues reaching the site.
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Old 01-09-2010, 11:40 AM #2
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Just happened to me, I simply reset my router and it is working again.
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Old 01-09-2010, 11:41 AM #3
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Quote:
Originally Posted by nealm View Post
Just happened to me, I simply reset my router and it is working again.
I added a tertiary nameserver to our zone record, so if you reset your router, you're probably clearing your DNS cache and grabbing that new nameserver, which should resolve the issue.
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Old 01-09-2010, 11:44 AM #4
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i was wondering why i was its was running slowly i thought it was my isp at one point
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Old 01-09-2010, 09:55 PM #5
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Update: Apparently today is not a good day for our servers. A power issue has been causing our webservers to sporadically go offline for the past couple hours. Our webhost has an electrician on site working on the issue, but as of right now there is no ETA as to when it will be resolved.
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Old 01-09-2010, 10:00 PM #6
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Quote:
Originally Posted by Kyle View Post
Update: Apparently today is not a good day for our servers. A power issue has been causing our webservers to sporadically go offline for the past couple hours. Our webhost has an electrician on site working on the issue, but as of right now there is no ETA as to when it will be resolved.






Thanks for the update.
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Old 01-10-2010, 08:46 AM #7
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Here's the official report on the power issue, in case you were interested:

Date: 1/9/2010
Location: select racks in DAL01.SR06
Affected Services: Power

Event 1
Start time: 7:23 PM CST
End time: 7:31 PM CST
Duration 9 minutes

Event 2
Start time: 9:21 PM CST
End time: 9:42 PM CST
Duration: 21 minutes

At 7:23 PM CST on January 9th, a main panel breaker was tripped in an FPC cabinet that provides power to power strips in several racks in dal01.sr06. This caused the power strips attached to that panel to lose power, bringing down any 1U server and network switch attached to the power strip. Onsite engineers were immediately alerted to the situation and responded by resetting the breaker in the FPC and bringing servers back online, while onsite electricians were brought in to diagnose and resolve the root cause.

At 9:21 PM CST, while the electricians were investigating the FPC for faults the breaker tripped again. The onsite electricians responded by replacing the faulting component and restoring power. Onsite engineers were standing by in the datacenter and immediately began to restore power to all affected servers and test for network connectivity.

Future mitigation: The faulting component has been removed from the FPC and replaced. Onsite electricians are conducting heat and load testing to ensure that the existing breakers are within acceptable limits, and onsite engineers will continue to monitor the power draw from the rack level power strips.
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Old 01-10-2010, 09:19 AM #8
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Quote:
Originally Posted by Kyle View Post
Here's the official report on the power issue, in case you were interested:

Date: 1/9/2010
Location: select racks in DAL01.SR06
Affected Services: Power

Event 1
Start time: 7:23 PM CST
End time: 7:31 PM CST
Duration 9 minutes

Event 2
Start time: 9:21 PM CST
End time: 9:42 PM CST
Duration: 21 minutes

At 7:23 PM CST on January 9th, a main panel breaker was tripped in an FPC cabinet that provides power to power strips in several racks in dal01.sr06. This caused the power strips attached to that panel to lose power, bringing down any 1U server and network switch attached to the power strip. Onsite engineers were immediately alerted to the situation and responded by resetting the breaker in the FPC and bringing servers back online, while onsite electricians were brought in to diagnose and resolve the root cause.

At 9:21 PM CST, while the electricians were investigating the FPC for faults the breaker tripped again. The onsite electricians responded by replacing the faulting component and restoring power. Onsite engineers were standing by in the datacenter and immediately began to restore power to all affected servers and test for network connectivity.

Future mitigation: The faulting component has been removed from the FPC and replaced. Onsite electricians are conducting heat and load testing to ensure that the existing breakers are within acceptable limits, and onsite engineers will continue to monitor the power draw from the rack level power strips.
Translation:

New guy pushed wrong button. Twice.
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Old 01-13-2010, 12:43 PM #9
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Quote:
Originally Posted by CS@PbNation View Post
Translation:

New guy pushed wrong button. Twice.
They should really stop making that thing red, it's just so tempting to push it.
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Old 01-25-2010, 04:22 PM #10
invertfan12345
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Quote:
Originally Posted by Whiteyboy View Post
They should really stop making that thing red, it's just so tempting to push it.
agreed
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Old 04-17-2010, 08:05 AM #11
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Quote:
Originally Posted by Kyle View Post
Here's the official report on the power issue, in case you were interested:

Date: 1/9/2010
Location: select racks in DAL01.SR06
Affected Services: Power

Event 1
Start time: 7:23 PM CST
End time: 7:31 PM CST
Duration 9 minutes

Event 2
Start time: 9:21 PM CST
End time: 9:42 PM CST
Duration: 21 minutes

At 7:23 PM CST on January 9th, a main panel breaker was tripped in an FPC cabinet that provides power to power strips in several racks in dal01.sr06. This caused the power strips attached to that panel to lose power, bringing down any 1U server and network switch attached to the power strip. Onsite engineers were immediately alerted to the situation and responded by resetting the breaker in the FPC and bringing servers back online, while onsite electricians were brought in to diagnose and resolve the root cause.

At 9:21 PM CST, while the electricians were investigating the FPC for faults the breaker tripped again. The onsite electricians responded by replacing the faulting component and restoring power. Onsite engineers were standing by in the datacenter and immediately began to restore power to all affected servers and test for network connectivity.

Future mitigation: The faulting component has been removed from the FPC and replaced. Onsite electricians are conducting heat and load testing to ensure that the existing breakers are within acceptable limits, and onsite engineers will continue to monitor the power draw from the rack level power strips.
and all of that made sense. thank you E, engineering classes.
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