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Old 01-18-2009, 06:54 PM #43
PyroFox
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the same thing happened to me i will call on tuesday
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Old 01-18-2009, 07:21 PM #44
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Happened to me also today, will be making the call.
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Old 01-19-2009, 02:48 PM #45
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wow happening to alot of people... makes me think about trading it
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Old 01-19-2009, 03:17 PM #46
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Just a quick thought... What colors are you guys having the feedneck problems on, the smoke or the black (the OP's looks like smoke)? I have a black one and no problems at all with the feedneck.
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Old 01-19-2009, 03:30 PM #47
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Will this be prone to snapping?

It does seem to have mark after the molding tool in it.

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Old 01-19-2009, 03:55 PM #48
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Quote:
Originally Posted by bigjohn141 View Post
Just a quick thought... What colors are you guys having the feedneck problems on, the smoke or the black (the OP's looks like smoke)? I have a black one and no problems at all with the feedneck.
Mine was black, even though I ordered a smoke one from Critical.
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Old 01-20-2009, 10:39 PM #49
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Quote:
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wow happening to alot of people... makes me think about trading it
Its not worth trading it. Just keep it. If it does happen to break, Empires amazing customer service will replace the shell for you free of cost. They did for me.
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Old 01-20-2009, 10:41 PM #50
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ya but then im out a hopper for 2 weeks.
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Old 01-21-2009, 08:26 PM #51
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I have the black Prophecy and it cracked a corner of the neck and then a crack to the nose. I phoned Kee, spoke to Nina ( Wonderful Customer Service! Very Helpful) and she informed me of what was going on and I am going to ship it back for a replacement. I honestly feel that with great support from the manufacturer and the great staff they have it is worth going through the small hassle while it is a new product and it is going through the intro stages. I own many Empire products and I am glad they stand behind their products! Thank You.

Markers it was used on: Invert Mini stock neck and EGO08 and EGO07.
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Old 01-21-2009, 10:49 PM #52
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Hmm..

Simon, you are the man.

I randomly clicked the Empire forum, and clicked on this thread, and I'm extremely impressed by your customer support.

I was going to get a Rotor as a backup hopper for my Pinokio, but now I may look into a Prophecy...
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Old 01-22-2009, 12:45 AM #53
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Quote:
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Hmm..

Simon, you are the man.

I randomly clicked the Empire forum, and clicked on this thread, and I'm extremely impressed by your customer support.

I was going to get a Rotor as a backup hopper for my Pinokio, but now I may look into a Prophecy...
You wont be disappointed

One thing iv learned about dyes CS is you get NOTHING, my DM9 leaked out of the box, and i was gonna be charged at WC to have it fixed, had even used the damn thing.

I was looking at both the rotor/prophecy and did research on them, rotors appear to have a few problems still, mainly the anti jam, and they arnt good with brittle paint/reballs.

I ended up with the prophecy and couldnt be happier
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Old 01-23-2009, 01:00 PM #54
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Broken feed necks

Hey Simion I tried to find that thread where the other guy had the same problem. One of my feednecks broke off on the shell. I can take pics if need be. Are we the only 2 that have had this problem so far>
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Old 01-23-2009, 01:13 PM #55
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that was my thread. lots of people have had that problem.
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Old 01-23-2009, 02:22 PM #56
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Quote:
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Hey Simion I tried to find that thread where the other guy had the same problem. One of my feednecks broke off on the shell. I can take pics if need be. Are we the only 2 that have had this problem so far>
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Old 01-26-2009, 02:13 PM #57
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the same thing happened to me with my b2. i went through 3 shells in like 5 months.
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Old 01-26-2009, 02:46 PM #58
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I still haven't got my prophecy back. Its been almost 3 weeks.
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Old 01-26-2009, 03:07 PM #59
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hey simon, same thing happend to the front piece of my proph. the feedneck piece broke off i was using it on my droid and it wasn't on there super tight i just put it on to chrono my gun in the back yard and took it off and when i picked it up off the table the feedneck piece was sitting on the table. i have pics if you would like to see
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Old 01-26-2009, 03:12 PM #60
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call kee for an RMA, and get it sent off to NJ today. you'll have it back by Friday with new shells.
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Old 01-26-2009, 03:50 PM #61
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i still havent got mine back.
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Old 01-26-2009, 05:57 PM #62
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Quote:
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i still havent got mine back.
How long ago did you send it?

I sent mine last Tuesday, got there on Friday, and it's already on its way back to me. Even got a return tracking number for it today.
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Old 01-26-2009, 06:01 PM #63
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i still havent got mine back.
Because were in canada, Shipping etc takes ALOT longer, with customs etc.
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