Feedback for Kai, where to start...
Let's start from the beginning. I purchased a freestyle and just couldn't get it working. Read all the horror stories from people sending in their markers into ICD and not getting it back for weeks. I had a game coming up and needed the marker fast! And Kai's turn around time was AMAZING!
I MEAN ONE WEEK,COME ON, YOU CANT BEAT THAT!
I sent him a email at almost 1am at night (in California). It must have been 3am where he lives! I expected to get a reply sometime the next day, BUT NO!
Literally, right after I clicked SEND and waited for the window to refresh, I GET A RESPONSE.
I WAS BLOWN AWAY!
Now, to the actual marker repair.
Kai only charged me $40 shipped (2-day shipping) (including parts) and it took him 4 days. From the day I sent it out to the day i receive it... ONE WEEK
Okay, Kai is obviously a cool guy... BUT IT GETS BETTER!
Not only did he fix my gun, offer that service at a INSANELY LOW PRICE, and do it all in a weeks time...
He also gave me a pack of orings! so I could repair my freestyle it the time ever comes
Free stickers because he is just a cool guy. I didn't even ask for them, he just offered it!
Man, i cant really think right now. I know there are a lot more things he did, I am just overwhelmed with his generosity. This post just doesn't do justice.
Edit: I will update in the future with pictures, Maybe even a videO!