Here are some simple steps you should follow while buying, selling and trading:
If the person you are dealing with does not answer all of your questions in a reasonable amount of time and in a polite manner, move on and don’t deal with them. If they are treating you poorly now, imagine what it will be like to deal with them if something goes wrong.
Buying stolen merchandise is a crime. At the very minimum you will have to forfeit what you purchased and the chance of receiving a refund is slim. If the person selling is acting shady, do not deal with them. You can lose out. Selling stolen merchandise is a much more serious crime (even if you did not steal the item).
Always write down the full name (first and last), address (house number, street, city, zip code), phone number (verify the number is valid) and all screen names you've talked to them on (PBN, AIM, MSN, ICQ, etc.) as soon as you’ve agreed to a deal. If they don’t want to share this info, don’t deal with them.
After you get Name, Address and Phone #, use a source like http://411.com
to do an address lookup to verify that they do indeed live there.
When possible, get a driver’s license number and a picture of their license. This is an invaluable tool if the police have to get involved. It also helps you verify they are over 18.
If the person is under the age of 18, talk to their parents and make sure they understand what is going on. When dealing with kids under 18, make sure you get a phone number where you can reach the parents direct.
If you are trading for merchandise, especially if it is out of the country, make sure you insure the package for what it would cost to buy everything again. This may increase the fees a little, but if anything goes wrong in shipping, you’re protected.
Since a user is capable of editing the thread after they have sold the item, we suggest quoting the original for sale post with the item you are buying and rehosting the images so that even if they change the initial post, you always have a copy in their thread of what was for sale. This helps settle any argument later about what was and was not part of the deal.
Use the serial number to verify with the manufacturer that any marker you want to buy is not stolen. If it is stolen, turn over the seller’s information to the manufacturer and notify PbNation by emailing email@example.com
If you have little or no feedback and are selling or trading a gun, don't expect people to send payment or merchandise first or even at the same time. If you feel like you can't trust someone, then don’t. If you feel the deal is too good to pass up, ask a mod or admin about 3rd party services
. It's worth the extra $20 so make sure you don't get scammed.
Only trust feedback from the actual seller in their for sale thread. Verify the name is exactly the same and feel free to PM the user from their feedback thread to make sure it is the same person you are dealing with.
If someone has what you think is sketchy feedback, check with a few random people on the list. You could also ask an Admin to do an IP check to make sure there are different people by asking in the Talk to Mods/Admins forum
Always check with as many forums as you can to verify the seller and item being sold are legitimate. Just do some simple searches in bad feedback or theft forums to make sure this person has not been accused of scamming other users and the item being sold is not stolen.
When shipping something you value, fully insure it. Also request a signature upon delivery.
Do not accept funds over what is owed, especially if they want you to send the extra money with the equipment they are buying. This is a classic scam where the initial funds will prove to be fraudulent and you will owe for the full amount.
Just because you have received a payment through paypal doesn’t mean they can’t claim the funds back. Make sure to save proof you sent the package and they signed for it for at least three months.
Always pay with PayPal, Money Order, or Check. This will ensure you that you can see who cashed the money. Never send cash through the mail.
If you've been scammed and have proof, feel free to post it here in the Theft Report
but more importantly, contact the Police and try to get your gear back.