I called PBL DraXxuS Canada at: 888.595.5993
I live in US and the number worked for me.
I asked if they had Pulse loader parts. THey answered yes. I asked if I could purchase them. THey said for me to request what parts I needed in an e-mail to:email@example.com
and that they would provide a quote with shipping.
Procaps, L.P., 6000 Kieran, Ville St. Laurent, Quebec, Canada H4S 2B5
Hopes this helps
Here are some articles relating to Draxxus for more info.
US company and they DONOT have parts!!!
I searched "Draxxus Canada" and found all this informatin.