I called PBL DraXxuS Canada at: 888.595.5993
I live in US and the number worked for me.
I asked if they had Pulse loader parts. THey answered yes. I asked if I could purchase them. THey said for me to request what parts I needed in an e-mail to:firstname.lastname@example.org
and that they would provide a quote with shipping.
Procaps, L.P., 6000 Kieran, Ville St. Laurent, Quebec, Canada H4S 2B5
Hopes this helps
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US company and they DONOT have parts!!!
I searched "Draxxus Canada" and found all this informatin.