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Old 10-14-2006, 04:13 PM #1
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Jack Is Da Man

I sent my gun out on Thursday he got it saturday, I get it back on Friday. This is the fastest trunaround time I have ever had on any marker ive owned. I just thought I post this so that people who are considering buying an alien will knwo that they have excellent customer service. And I'am proud to say that I'am the first one in the state of colorado to own one.
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Last edited by dyeboy : 10-14-2006 at 04:53 PM.
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Old 10-14-2006, 07:37 PM #2
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Old 10-14-2006, 09:49 PM #3
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i was the first in PA too
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Old 10-14-2006, 10:54 PM #4
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Yup he's a good guy
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Old 10-14-2006, 11:05 PM #5
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now i get to go mow faces with it tomorrow
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Old 10-16-2006, 02:44 PM #6
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I'm going to concur with the title of this thread. I had a tiny leak that I could not resolve after changing out all o-rings, resealing the air passage set screws near the LPR, etc. I sent the Remains in to Jack and it came back quickly, fixed under warranty, in excellent working order. Jack's honesty and commitment in dealing with customers is first rate.
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Old 10-16-2006, 03:15 PM #7
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nice all this makes me think i made the right choice in marker

anyone know the normal turnaround for orders ?
placed on the 11th just wonder how long they take to ship normaly would help me plan out what day to expect
or to expect the customs letter if it gets held up anyways

Last edited by Game101 : 10-16-2006 at 03:18 PM.
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Old 10-16-2006, 05:47 PM #8
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I found the leak in my gun. It was the barb in the body. I took it out, put sealant on it (not locktite, some other stuff) and it still leaks. So after tryouts this weekend, it goes to jack.
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Old 10-16-2006, 05:49 PM #9
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Bummer man, I really thought that might be it. For what team are you trying out?
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Old 10-16-2006, 06:03 PM #10
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Red storm asked all of my friends team and me and such to try out, but me and my friends are holding tryouts for out HB team.
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"Originally posted by XSVterror16 V.4: Alright, let me break this down for you. Subaru is a company with stars and a blue background in it's symbol. The national color of Australia is blue and their nights have lots of stars in the sky. Subaru uses bockster motors from Porches. Subaru is Australian and uses Porche motors in their cars. Understand?"
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Old 10-16-2006, 06:13 PM #11
Exit Wounds
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Oh, shizzle.
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Old 10-16-2006, 06:20 PM #12
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Yeah. I'm really looking foward to it. Should be really really fun
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"Originally posted by XSVterror16 V.4: Alright, let me break this down for you. Subaru is a company with stars and a blue background in it's symbol. The national color of Australia is blue and their nights have lots of stars in the sky. Subaru uses bockster motors from Porches. Subaru is Australian and uses Porche motors in their cars. Understand?"
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Old 10-16-2006, 10:46 PM #13
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Yeah my remains is having the same leaking problem. A very small leak coming from the barb and I did replace the hose with a new one and still a small leak. And now while trying to fix it I accidently pulled out the black wire from were it connects to the noid. So I sent jack an e-mail to get all the info for send in for the leak and now the broken wire as well. Anyone have any guess on how much that will run me since the wires arn't under warranty? Other than these problems and my eye screw head stripping so far my first 3 weeks with 3 times using the remains has gone very well and it has shot great except for really bad paint. Also should I just get an o-ring to put on the barrel to keep it from coming loose while firing at high rates of fire?
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Old 10-16-2006, 11:13 PM #14
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evil--- just wait for jack to reply. it shouldnt be too expensive.
yes a oring will help keep your barrel from coming undone.
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Old 10-17-2006, 05:21 AM #15
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You don't have to wait for a reply, just fill out an RMA at his website. Daddy Rice take care of you.
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