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Old 07-27-2006, 08:07 PM #1
PillsburyDoughboy
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THE equalink error

yes you know what im talking about....MSCOMM32.ocx or one of its dependencies are not registered blah blah blah.......I forgot how to fix it....was says install vb runtime, that didnt work.
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Old 07-27-2006, 08:24 PM #2
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Post in WAS's forum or send them a message through the website. They're good about working with you to resolve those problems.
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Old 07-27-2006, 08:30 PM #3
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got it..had to dl that file and put it in window/system...now all i need is for it to find my marker!
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Old 07-27-2006, 08:30 PM #4
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The info can be found on the WAS site HERE.

Scroll down to the section entitled "Installing the Equalink software" and follow the instructions in the last paragraph.
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Old 07-27-2006, 10:49 PM #5
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ya, that didnt do crock. Oh well tried on two diffrent computers and the software doesnt find the board. go figure.
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Old 07-28-2006, 04:23 PM #6
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Originally Posted by lopez17
They're good about working with you to resolve those problems.
they are?
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Old 07-28-2006, 05:06 PM #7
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i had the same issue but i was running through a serial to USB adapter. ended up reinstalling the drivers and it seems to work a little better. still have trouble seeing board from time to time though. its weird.
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Old 07-28-2006, 05:14 PM #8
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so what did you do to fix?
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Old 07-28-2006, 07:33 PM #9
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my problem was solved by reinstalling my drivers for my serial to USB connection. had nothing to do with was.

i have never seen the error message you mentioned.
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Old 07-28-2006, 09:32 PM #10
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Quote:
Originally Posted by minimag03
they are?
I take it you haven't had the same customer service I have. Anytime I've had a bizarre issue with a board flash and have emailed them or used their website form, I've had an email back within 12 hours ... and in several cases had extensive correspondence.
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Old 07-28-2006, 09:35 PM #11
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Quote:
Originally Posted by PillsburyDoughboy
yes you know what im talking about....MSCOMM32.ocx or one of its dependencies are not registered blah blah blah.......I forgot how to fix it....was says install vb runtime, that didnt work.
Try reinstalling the setup1.exe link/file from WAS again and then try and open the Equalink v1.8. Just tried it on a friends non working setup and it corrected it.
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