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Old 09-07-2009, 11:53 PM #106
{WALLACE}
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i mailed my luxe maxflo to DLX to get repaired. marked it as repair, but insured it for $100

a couple weeks later i get a letter from Fedex ground saying i owe them $51.00

(i am from canada)

is that the fault of DLX for the $51.00 charge to me?
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Old 09-07-2009, 11:56 PM #107
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You should be able to get an invoice from DLX to say that it was a warranty repair, and they will reverse the charges.

I had the same thing happen when I got some new hybrid shells.
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Old 09-08-2009, 03:37 PM #108
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You should be able to get an invoice from DLX to say that it was a warranty repair, and they will reverse the charges.

I had the same thing happen when I got some new hybrid shells.
do i have to show it to fedex?
the letter i got in the mail had a copy of the invoice attached to it
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Old 09-08-2009, 05:04 PM #109
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do i have to show it to fedex?
the letter i got in the mail had a copy of the invoice attached to it
Call FedEx and let them know what happened. If there is any value declared on the invoice the brokerage amount is based on that. FedEx will ask that you have DLX send them an invoice stating the item was a warranty repair and there were no costs involved other than the shipping amount. Once they have that the brokerage and other charges(Except for Shipping) should be reversed.
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Old 09-08-2009, 05:07 PM #110
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You should just be able to fax the invoice into FedEx if you talk to someone there and get a reference number.
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Old 09-08-2009, 09:25 PM #111
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thanks for the help!

ill try that tomorrow
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Old 09-29-2009, 08:16 PM #112
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fantastic!!! big help
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Old 10-10-2009, 04:48 PM #113
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I guess it just depends on who at CBS decides to check a shipment. If you dot all the "I's" and cross the "T's" you can avoid a hassle just in case you get an overzealous customs officer. I was given this info from CBS and the RCMP for importing Paintball markers into Canada and it's not really a big deal to put it on the shipment. I have to agree that you can put some pretty crazy things on a shipment like "gun" and it just sails through the system. At least for me, I'd like it done correctly just to avoid a hassle with customs as you know how paranoid a lot of people get when they see or hear the word "Gun".
I just baught a marker from the states and it was sent back to the sender, they said it wasn't allowed accross the border. Next time it's shipped we'll be taking your advise.
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Old 10-10-2009, 05:14 PM #114
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I just bought a marker from the states and it was sent back to the sender, they said it wasn't allowed accross the border. Next time it's shipped we'll be taking your advise.
Yeah, That sucks Have the sender resend the marker with the correct info on the shipment. If CBSA doesn't see that info on the customs forms or package they think you're trying to smuggle an illegal weapon into the country. Every customs officer is a bit different and because it's a judgement call on their part the best way to avoid a hassle is to make sure every bit of pertinent info is on the shipment.
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Old 10-13-2009, 09:38 PM #115
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the colored highlighted part is for an update the price is 20$ from all the shipping i have done to date and have had no problems with that


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This is what I know about shipping from us to ca
But 1st ALWAYS try to buy from canadian sellers!!

EVERYTHING new or used is subject to tax.
Customs can and will check ANY env. box or container for any reason.
Customs can damage your item when looking at it so don't go blaming the seller right off. I had 2 subs shipped face to face, held together by quick ties. Customs cut the ties to look between the subs and then just put the subs back in box W/O ties!!!......you can guess the rest.
If the item is valued at $15usd or less there will be no tax/broker fee, doesn't matter who you use as courier.
If an item is valued under $50usd and marked as gift there will be no customs...not sure about broker fee
Customs charges are whatever ur province charge. 15%in NS
If an item is valued at over $50 and is marked "repaired/replaced under warranty" there will be no customs/broker fees
USPS broker fee is a fixed $5 thats y I always use them (great service/price but a bit slow)
Other couriers are the devil when broker fees come into play. I had a 30lb box valued at $40 and ups charged me $35 for broker fee. I don't know how they figure out broker fee costs! ups will get you good!
When insuring an item this will cover the item if it is destroyed/stolen. But if you get the item and its broken inside the package it is NOT covered
shipping by fed x/ ups /purolator is always faster/more expensive than usps
shipping usps air is only a few $ more than ground see here http://pe.usps.gov/text/Imm/immicl/immiclcd_003.html
ALWAYS be nice to the seller so that he/she would be happy to ship to canada for the next guy/gurl
DO NOT panic if the parcel hasn't arrived yet! Relax, it'll be there soon, customs prob had a peek inside and delayed it a bit.
if you find this info informative or if it helps you let me know, and give a up once in a while.

I think this will help alot of people, maybe sticky?
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Old 11-14-2009, 07:17 PM #116
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thanks man, this was very helpful.

hopefully the guy im buying the gun from does it right and I dont have to pay out the *** when it arrives

the taxes and duty they charge us here is just plain stupid.
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Old 11-14-2009, 07:56 PM #117
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the colored highlighted part is for an update the price is 20$ from all the shipping i have done to date and have had no problems with that
The value is $20 canadian, they don't tax, and marked as a gift gives you a $60 canadian exemption of taxes.
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Old 11-16-2009, 03:18 PM #118
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usps priority or first class? which is better I know priority more but reallys is there much diff?
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Old 11-16-2009, 04:33 PM #119
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usps priority or first class? which is better I know priority more but reallys is there much diff?

Priority Mail International(PMI) gives you a tracking number and takes about 6to 10 days to be delivered. First Class Mail international has no tracking number and takes anywhere from 10 to 14 days to be delivered depending how far away from the source you are. PMI also costs about 50% more depending on the package size. I've had FCM take 15 days from CA and I live in Vancouver.
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Old 02-15-2010, 05:09 AM #120
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When shipping to canada or the states, and marking it as a gift. Trick is to put in a birthday card or some sort of hallmark card into the box and mark is as a gift! The customs will have a peek inside, and see the gift card and go, oh 400$ gift, ok, and keep it moving without taxes hitting it.
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Old 04-11-2010, 07:52 PM #121
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I had events, and a podpack delivered to me (im in Canada) from the states and was shipped by ups and they charged me $46 in COD fees!!!! So my question is i have an ion that a guy is shipping to me soon what should i ask the shipper to do make the COD fees as little as possible? Please help!!
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Old 04-11-2010, 08:57 PM #122
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I had events, and a podpack delivered to me (im in Canada) from the states and was shipped by ups and they charged me $46 in COD fees!!!! So my question is i have an ion that a guy is shipping to me soon what should i ask the shipper to do make the COD fees as little as possible? Please help!!
ship usps and only usps!!!!! fed ex and and UPS rape the **** out of you when it crosses the border
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Old 04-11-2010, 09:00 PM #123
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alright thanks i will tell him to do that. any other suggestions or is that it?
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Old 04-11-2010, 09:02 PM #124
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alright thanks i will tell him to do that. any other suggestions or is that it?
marke it as a gift and mark the value at like $20, or something like that. you shouldnt get hit with any fees at all that way
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Old 08-24-2010, 08:03 PM #125
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well with in the next month or 2 i\m going to be ordering a CP Barrel Kit, $200 + taxes and all that and a CP barrel Squeegee and a CP Fill Nipple cover, about $20 for both, hopefully when i order these, Customs wont be arse-holes and screw up my gear
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Old 10-29-2010, 10:50 AM #126
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Sounds liek a horror story.
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