|
01-24-2013, 10:49 PM
|
#1
|
Abe Na-Goo-Yen
Join Date: Jun 2008
Location: DFW, TX
|
PE Customer Service #1/ I received my springless poppet kit!
Got my kit in today. Wow that was bloody fast. I only received my Etha last week, had it registered, got an email from Nicky T two days ago, and here it is two days later. I'm just amazed even more by the PE customer service. A huge reason why I decided to stay with PE. Can't wait to shoot it with the new poppet and break that sucker in.
Thanks again NickyT, Aaron, Tom, and the crew at PE for taking care of me on this. Glad I'll be supported even when buying a used gun. I had to start a new thread on this because of how surprised I am in the speed of getting the kit.
Thanks so much Eclipse!
|
|
|
Sponsored Links
|
Remove Advertisement
|
Advertisement
|
|
01-25-2013, 04:53 AM
|
#2
|
Changing the game!
Join Date: Mar 2003
Location: Bury, Lancashire
|
One tries one's best
Thanks for the kind comments and have a great weekend shooting the Etha
Nicky T
|
|
|
01-25-2013, 12:42 PM
|
#3
|
Abe Na-Goo-Yen
Join Date: Jun 2008
Location: DFW, TX
|
Quote:
Originally Posted by Nicky T
One tries one's best
Thanks for the kind comments and have a great weekend shooting the Etha
Nicky T
|
I will sir.
Now somebody get this man a raise.
|
|
|
01-26-2013, 09:12 AM
|
#4
|
Sucka Free Sunday
Join Date: Jun 2011
Location: Bear, Delaware
|
It's the reason why I chose Eclipse over any other brand when I bought my Etha. I'd had my heart set on getting a used Bob Long Closer, but I decided to look up other options as well. I then set my heart on an Axe, and then it came down between an Axe and an Etha. I had 3 or 4 friends say to get an Axe, and I almost did, but then I decided to check up on the Pbnation boards for each. On the Etha board, I saw Nicky T and Jack Wood talking with customers directly, and I was sold on the spot on getting my Etha. When it came with the springless poppet already in the box, not even a few weeks after it was released, I knew I made the right choice with customer service. From me as well, thank you Planet Eclipse, and you've won another lifelong customer already looking at maybe getting a Geo 3 with graduation money this summer.
|
|
|
01-28-2013, 04:33 AM
|
#5
|
Join Date: Jul 2001
Location: Planet Eclipse, England
|
Glad you guys are enjoying the service. We do try. I'm not saying we get it right first time 100% of the time, but we always do our best to make sure we make it right in the end!
Jack
|
|
|
01-28-2013, 07:25 PM
|
#6
|
Join Date: Sep 2011
Location: Franklinville
|
I still haven't gotten mine at all almost a month now
__________________
Dark Stars #19
Exalt
Raza
Hustle Paintball
The Playground
Empossible Sports
|
|
|
01-29-2013, 02:13 AM
|
#7
|
Changing the game!
Join Date: Mar 2003
Location: Bury, Lancashire
|
Quote:
Originally Posted by dmirkin21
I still haven't gotten mine at all almost a month now
|
David,
We will get you sorted out today.
Nicky T
|
|
|
01-29-2013, 09:12 PM
|
#8
|
Abe Na-Goo-Yen
Join Date: Jun 2008
Location: DFW, TX
|
Quote:
Originally Posted by Jack Wood
Glad you guys are enjoying the service. We do try. I'm not saying we get it right first time 100% of the time, but we always do our best to make sure we make it right in the end!
Jack
|
Haha well you've been doing it right since I've been in the game! After going through 15+ guns, more than half have always been Eclipse guns. After shooting an Ego8 as my first every Eclipse gun I was hooked. You guys engineer and make amazing markers, along with having the best customer service I've seen. You have my business till I quit.
Quote:
Originally Posted by dmirkin21
I still haven't gotten mine at all almost a month now
|
Quote:
Originally Posted by Nicky T
David,
We will get you sorted out today.
Nicky T
|
Glad responding in this thread got you on the right track David.
|
|
|
01-29-2013, 09:20 PM
|
#9
|
Join Date: Mar 2007
Location: Mt.Pleasant
|
Emailed Nicky T last week and iv been out of town and got a call that a packaged came and if its my poppit then it came really fast great customer service
__________________
PAULIE GOMEZ
R.I.P WHO
Dirty Dogs
|
|
|
02-08-2013, 01:05 AM
|
#10
|
|
Is there a way to see when it will get here ? I got a message on Tuesday and I live in Oregon I'm just wondering when it should be here any help be awesome and planet eclipse rocks I got my etha when they started and I got the lass one when they frist shipped them so I was the frist kid in eastern Oregon to get one I thought that was cool
|
|
|
02-08-2013, 01:11 AM
|
#11
|
Abe Na-Goo-Yen
Join Date: Jun 2008
Location: DFW, TX
|
Quote:
Originally Posted by Undead paintballer
Is there a way to see when it will get here ? I got a message on Tuesday and I live in Oregon I'm just wondering when it should be here any help be awesome and planet eclipse rocks I got my etha when they started and I got the lass one when they frist shipped them so I was the frist kid in eastern Oregon to get one I thought that was cool
|
Just wait. I don't think they send it with a tracking number but I live in TX and mine got here within the week. For you it could be as early as Saturday, but most likely early next week.
|
|
|
02-08-2013, 03:29 AM
|
#12
|
|
That what I was thinking be cool this Saturday but if not it be here soon I hope lol never no whit the mail
|
|
|
02-09-2013, 12:42 AM
|
#13
|
SD
Join Date: Jan 2013
Location: San Diego, CA
|
I havent gotten my springless poppet yet either, but i was wondering if it has any advantages?
Ive replaced my spring once since buying it, but ive only taken it out about 3-4 times
__________________
LIFE STYLE ,You air up the marker, put on the gloves, strap on the mask, and walk onto the field.. it doesn't matter that you failed a test, that your girlfriend broke up with you last night, or that you got a ticket on the way there... your world is right for the next couple hours, this is your heaven on earth.. live it.. love it.. Paintball....
|
|
|
02-09-2013, 07:48 AM
|
#14
|
Service at its best.
Join Date: Apr 2010
Location: Lockport, IL
|
Quote:
Originally Posted by abenguyen
I will sir.
Now somebody get this man a raise.
|
PE is #1 for customer service.
__________________
7pbA.com
ALL THINGS PAINTBALL & AIRSOFT
1143 E 9th St.
Lockport, IL 60441
(815) 588-1777
We always offer discounts to the Military, Police and Fire Departments.
|
|
|
02-09-2013, 02:30 PM
|
#15
|
Abe Na-Goo-Yen
Join Date: Jun 2008
Location: DFW, TX
|
Quote:
Originally Posted by WreckBalla
I havent gotten my springless poppet yet either, but i was wondering if it has any advantages?
Ive replaced my spring once since buying it, but ive only taken it out about 3-4 times
|
Only advantage is you won't have to worry about compressing poppet springs and having to replace them anymore after long use. No other benefits are really listed or advertised for it.
Quote:
Originally Posted by 7paintball
PE is #1 for customer service.
|
It is in the title of my thread for a reason
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|