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Old 06-02-2014, 08:13 AM #1
King K-Lin34
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Problem with Insight and 4C eyes

Hey everyone,

I need some help with my insight. I purchased brand new 4C laser eyes for it and installed them. I went to use it in a tournament yesterday but the eyes were acting up all day. It would take a few seconds for the eyes to register that there was a ball in the breach and occasionally the gun would stop shooting and it would show that only the top eyes were blocked and sometimes wouldn't even register that a ball was in the breach. In addition, sometimes when I turned the marker on it showed I had 2C eyes installed, I would turn it off and back on and it would show the 4C eyes installed. I played the entire day with the eyes off capped at 12.5 and the gun didn't miss a beat but with the eyes on it would barely work. We shot marballizer all day if that makes a difference.

Anybody have any ideas or suggestions?
And the insight has all the current updates.

Thanks!
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Old 06-02-2014, 08:53 AM #2
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What's it do with standard eyes back in it?

What board version do you have?
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Old 06-02-2014, 11:55 AM #3
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1. Make sure you have the physical connections tight to the eye boards. If you put the 2c eyes back in does it shoot normally with the eyes turned on?
2. I would think you may be looking at a board settings issue. What are your settings for Debounce, Mech Debounce, Trigger Filter and Bolt Delay?
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Old 06-02-2014, 12:04 PM #4
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Quote:
Originally Posted by gamer565 View Post
What's it do with standard eyes back in it?

What board version do you have?
The 2C eyes were broken when I received the gun so I cannot test it with them. The board version is the 5.19bd I think it is called.

Quote:
Originally Posted by Big Papa Pink View Post
1. Make sure you have the physical connections tight to the eye boards. If you put the 2c eyes back in does it shoot normally with the eyes turned on?
2. I would think you may be looking at a board settings issue. What are your settings for Debounce, Mech Debounce, Trigger Filter and Bolt Delay?
The 2C eyes were broken when I received the gun so I cannot test it with them. I reset all settings to default and still the same thing was happening.
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Old 06-02-2014, 02:49 PM #5
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Right. The default settings on some Insights left the factory with Victory board settings, not Insight settings. Again, I would check those board settings.
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Old 06-02-2014, 06:42 PM #6
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Quote:
Originally Posted by Big Papa Pink View Post
Right. The default settings on some Insights left the factory with Victory board settings, not Insight settings. Again, I would check those board settings.
Do you have recommended settings?

Thanks for the help I appreciate it! Even with the eyes off I didn't break a ball all day and it was super smooth!
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Old 06-02-2014, 07:24 PM #7
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I'm Guessing you have default settings of:
Debounce: 2ms
Mech Debounce: 03
Bolt Delay: 15ms

Try These:
Debounce: 12ms
Mech Debounce: 04
Bolt Delay: 25ms

For more info read the first post here:
http://www.pbnation.com/showthread.php?t=4067259
Let me know.
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Old 06-03-2014, 12:15 AM #8
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I just picked up a set of 4c Laser eyes myself and hope I dont have this issue. But while testing them with my finger they dont read well while using Big Papa Pink settings on my insight. I have had some issues on my G6R as well using 4c laser eyes, my issue on the g6r is the board shows it only has 2c eyes then I turn the marker back on and its showing I have 4. Its a weird thing. But mine work just fine though, maybe it is just a setting on the board fighting with the eyes.
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Old 06-03-2014, 10:41 AM #9
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Quote:
Originally Posted by LunarEclipse02 View Post
I just picked up a set of 4c Laser eyes myself and hope I dont have this issue. But while testing them with my finger they dont read well while using Big Papa Pink settings on my insight. I have had some issues on my G6R as well using 4c laser eyes, my issue on the g6r is the board shows it only has 2c eyes then I turn the marker back on and its showing I have 4. Its a weird thing. But mine work just fine though, maybe it is just a setting on the board fighting with the eyes.
If I could read...my bad

The OLED does show slow ball read but it should register just as well
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Old 06-03-2014, 01:40 PM #10
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It's a known issue with the eyes not seeing marballizer paint. Blast is actively working on a software fix that will let you adjust the beam strength.
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Old 06-03-2014, 02:03 PM #11
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Ok great, I'll try some different paint I have when I get home to see if it sees it better.
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Old 06-03-2014, 04:38 PM #12
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So this issue seeing marbs is an issue with 4C eyes? Funny that my Victories, and G6r with 4c eyes read marbs just fine.
The Insight with 2c eyes has also shot marbs without issue.
I was under the impression the Bob Long eye system was break-beam system?
If you are telling me the 4C top eye is able to see the top laser through a marb, then it has to be through the clear shell and through settled and separated paint to appear there is nothing in the breach to break the beam ... I guess it is theoretically possible ...
I'm not buying it though. They would have the same issue on Victories and every other platform that can use 4C eyes, not just the Insight/Victus.
I believe it is still a board settings issue.
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Old 06-03-2014, 05:45 PM #13
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I don't fully understand it myself. Just what BLAST has said. It's not just 4c eyes. It does it with 2c also.
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Old 06-03-2014, 07:02 PM #14
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It makes no sense that this is an issue with just the Insight/Victus ... All of Bob's eye boards use the same components; all of them. If there is an eye problem with the Insight, there will be eye issues with every other BL Marker out there; we aren't seeing that. Unless the geometry of the Insight's breach is dramatically different ... hmmmmmm
If the beam is broken, the marker sees the ball and shoots.
The only way I see an eye power update working is if they allow people to lower the power output of the eyes so it will take less to "block" the eye beam therefor telling the marker there is a ball.
I trust BLAST ... but I'm still not buying it.
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Old 06-04-2014, 11:04 AM #15
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yea i agree with pink. its a break beam eye system. so as soon as anything blocks the path its ready to shoot. you can test the eyes by using the camera on your phone to see down the feed neck to see if the eyes are working. ive shot all sorts of paint in my insight (with 4c) and not a skipped beat. those eyes might be defective. if you know someone that has an insight you can ask to barrow their 2c/4c eyes and test.
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Old 07-22-2014, 03:52 PM #16
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4c laser eye issue resolved

Quote:
Originally Posted by King K-Lin34 View Post
Hey everyone,

I need some help with my insight. I purchased brand new 4C laser eyes for it and installed them. I went to use it in a tournament yesterday but the eyes were acting up all day. It would take a few seconds for the eyes to register that there was a ball in the breach and occasionally the gun would stop shooting and it would show that only the top eyes were blocked and sometimes wouldn't even register that a ball was in the breach. In addition, sometimes when I turned the marker on it showed I had 2C eyes installed, I would turn it off and back on and it would show the 4C eyes installed. I played the entire day with the eyes off capped at 12.5 and the gun didn't miss a beat but with the eyes on it would barely work. We shot marballizer all day if that makes a difference.

Anybody have any ideas or suggestions?
And the insight has all the current updates.

Thanks!
i was having the same exact problem. i called bob long direct and talked to the tech guy and he told me to put a clear piece of plastic in front of the eyes before installing them so i did and and it worked flawless. all my setting are factory set and so far no problems. all i used was a 2mil sandwich bag cut to size. try this and see if it works for you. also use dark shelled paint.
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Old 07-22-2014, 11:35 PM #17
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I had an issue with yellow shelled paint in one of my insights. The eyes hated it
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Old 07-31-2014, 01:02 PM #18
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In my insight when i had the 4c eyes it would not shoot yellow paint worth a crap and if i put the stock eyes back it shot fine. Still have my 4c's in the box due to this.
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Old 11-28-2014, 07:37 AM #19
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was this on the 4c laser eyes only prob? or anyone had probs on the regular 4c too? i play night games and some people do see them red light lol
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