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Old 07-13-2014, 10:45 PM #1
djphanatic
 
 
Join Date: May 2014
Angry ANGRY CUSTOMER!! D3FY marker

So last month I chose to purchase the D3FY marker over the Etek 4 (I'm regretting that decision now) and took it out for some fun. Had trouble with balls getting jammed because of ball detents (D3FY sends 2 different size detents for marker). I also thought that I had a leak somewhere on the gun, but D3FY tech told me that with a 48/3000 tank, I can only shoot around 600 rounds. I called D3FY tech, told them about the issues above. First let me say that the customer service these guys provide is awesome, so I did everything that I was asked to do, like change the detents, they also helped me with reprograming the board to its original setting and also ended up buying a new 68/4500 EXPENSIVE thank. Here is my huge issue!! I went out with a group today to Warped Paintball and this gun took a huge sh1t!! I turn on my hopper, turn the marker on and the gun literally starts firing on its own. It must of shot over 15 balls before the air on my tank blows (leaking) the hell out of the gun, WTF! The tank till now is still holding the air so I know that was not the problem. Its hard to believe that the gun these guys rent, which I did have to pay for, gave me no problems at all. Since I bought this gun, its been nothing but problems. NOT A HAPPY CUSTOMER!!
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Old 07-14-2014, 02:31 PM #2
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Balls getting jammed sounds like a loader issue, shooting two balls out at the same time is a detent issue. Shooting on its own could be a denounce issue, try raising it, if not that's a major safety concern and you may need a board replacement.

The tank issue is most likely a tank O-ring, which the field will generally hook you up with for free.
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Old 07-14-2014, 02:40 PM #3
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I thought the same thing too, but after taking off the hopper i had to force down the paintball to pass the detent. Changing the detent to the smaller size helped the balls pass smoothly. The issue was the gun shooting on its own and braking the balls while spitting out all the air. The tank is good because I used it on a rent gun and worked fine. Its a good thing no one was in front of me when that happened.
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Old 07-14-2014, 06:17 PM #4
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Quote:
Originally Posted by djphanatic View Post
I thought the same thing too, but after taking off the hopper i had to force down the paintball to pass the detent. Changing the detent to the smaller size helped the balls pass smoothly. The issue was the gun shooting on its own and braking the balls while spitting out all the air. The tank is good because I used it on a rent gun and worked fine. Its a good thing no one was in front of me when that happened.
Hello. I sent you a PM. I would like the opportunity to resolve the issue your experiencing.
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Old 07-24-2014, 12:15 PM #5
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Did you also use your loader on the rental gun? This will help isolate the problem even more.
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Old 07-25-2014, 02:06 PM #6
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Quote:
Originally Posted by djphanatic View Post
but D3FY tech told me that with a 48/3000 tank, I can only shoot around 600 rounds
I'm not going to lie, I'm actually surprised by this efficiency. It's pretty good for a 48/3k.
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Old 07-26-2014, 09:45 AM #7
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Lol I'll take it off your hands if you pm me. Efficiency is very surprising though
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Old 07-28-2014, 10:17 PM #8
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Wait, so did they recommend you getting a 4500, or did they demand it? Because that is not something you HAVE to get for your marker...
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Old 07-29-2014, 11:35 AM #9
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Wait, so did they recommend you getting a 4500, or did they demand it? Because that is not something you HAVE to get for your marker...
Recommended to use a 68/4500 to get more shots. We never demand customers to use and or purchase any product.
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Old 07-29-2014, 01:06 PM #10
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Wait, so did they recommend you getting a 4500, or did they demand it? Because that is not something you HAVE to get for your marker...

No, they recommended me buying. I gotta say though, I do seem to go longer without having to put air in my tank. The gun kicks ***.
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Old 07-29-2014, 09:43 PM #11
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No, they recommended me buying. I gotta say though, I do seem to go longer without having to put air in my tank. The gun kicks ***.
Well of course. 4500s hold more air pressure and are almost all larger in circumference so they hold more total air to be used. They're also lighter being carbon fiber wrapped instead of thick steel.
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Old 07-30-2014, 10:20 PM #12
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well you were the guinea pig, but still this is a new gun and I thing they come from azodin right?
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Old 07-31-2014, 05:34 AM #13
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well you were the guinea pig, but still this is a new gun and I thing they come from azodin right?
D3FY and Azodin have nothing to do with eachother...
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Old 08-05-2014, 07:56 PM #14
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Talking

Finally took the gun out after receiving it from D3FY tech, gun shoots amazing!! No problems what so ever! Thanks for the fix D3FY. I'm satisfied
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Old 08-10-2014, 01:20 AM #15
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Good read. Nice to see a good paintball company.
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Old 11-13-2014, 11:07 PM #16
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I have the same exact problem as you did! I'm so angry that I spent all the money on this hun and doesn't work out of the box. The costumer service is amaZing I have to say probly the best I've ever had! Good just d3fy on that one but the gun... What the heck guys?? I bought it from ANSGEAR.com and they won't take it back unless d3fy would say yes to refunding them and then ans would refund me. I was so happy and so hyped about this gun and it let me down..
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