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Old 04-25-2014, 08:38 PM #1
Join Date: Apr 2014
Location: Dalton, Ga
clear coat cracked in pure energy tank

Can I send it to the manufacture and get thm to repair it if so plse help me with contact info it was originally supposed to be getting hydro through a local paintball store and somehow when it got back some it magical cracked in shipping there which is bull bc when I took it to the shop it had no crack at all thanks insane paintball outta tn for messing my tank up..don't take your tank to get it hydro there you don't know what you will end up getting back
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Old 04-25-2014, 10:14 PM #2
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If it was damaged in shipping I would bring it up with the shop you dealt with. As long as no fibers are exposed it should be alright to use. Though sometimes the clear coat will crack from use/stress. The hydro test does fill the cylinder to nearly two times it's actual working capacity to stress test it and ensure it expands and contracts within it's set limits. So the coating could have started to crack slightly from that. It really depends on the pattern of cracking you're seeing if it was a drop/strike or if it was something else which would point to the hydro test itself potentially.
However, if you still wanted to talk too the manufacturer you would have to contact Paintball Solutions (info in the sticky) and talk with a rep. Unless it's a manufacturer defect though it's more then likely not going to be covered.
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Old 04-26-2014, 11:22 AM #3
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You have an odd situation here. I remember that paintball solutions will cover the cracking until the first hydro. They took great care of my 1yr old tank, can't hurt to email them with pics.
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Old 05-07-2014, 02:37 AM #4
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If you bought it new I dont see why the company you purchased it from wont replace it?
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