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Old 05-17-2013, 08:42 AM #22
Kornbred
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I have my Dust Lime 3D Splash serial # 9237 - No charger issues

I have a BNIB Dust Black/Polished Gold serial # 9328 - No charger issues

Out of the box, serial # 9328 was at 75% battery level, after about an hour or so on the charger, battery level was at 100%



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Old 05-17-2013, 08:44 AM #23
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LOL, I just figured out how to merge the two videos! I tried to post them independently and the first video had a file name that ended in "a s s" and PbN's language protector was blocking it, so I merged the videos into one. Enjoy!
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Old 05-17-2013, 11:29 AM #24
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Originally Posted by UNDRPRVLGD_V2 View Post
Spoke with DLX today and there is a charger issue, call them and in most cases they will get you a new one sent out at no cost.
Good to hear. I'm gonna try a charger I know works this weekend to make sure.
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Old 05-17-2013, 05:44 PM #25
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Just got another wall charger from dlx that came today. It works! My original wall charger and the initial replacement were both bad. Can't argue with customer service of dlx. Top notch!
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dulcemeli681 (9:18:55 AM): omg i had the worse dream ever, i was gonna punch u in the face when i woke up but u werent next to me lol
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Old 05-19-2013, 11:15 PM #26
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Used a friends charger today and it charges fine. I'm gonna call dlx monday and get them to send me a charger.
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Old 05-19-2013, 11:36 PM #27
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Quote:
Originally Posted by braveboys85 View Post
Used a friends charger today and it charges fine. I'm gonna call dlx monday and get them to send me a charger.
DLX will take care of you no issues.
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Old 05-24-2013, 07:07 AM #28
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Update: Called dlx the first time and they said for me to run my battery down to 20% and see if the it would charge I did so with no luck and called them back about a week later. Told them it didn't work and they sent me a charger with really no questions asked. Great customer service!!
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Old 05-24-2013, 02:04 PM #29
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Quote:
Originally Posted by SirMikel1 View Post
Just got another wall charger from dlx that came today. It works! My original wall charger and the initial replacement were both bad. Can't argue with customer service of dlx. Top notch!
Glad you got that sorted Mike. See you at TG Sunday as long as the weather holds out.

BTW remember how I told you I never got a second battery with my luxe? I called and they said a few got shipped out without batteries. They took my info and 2 days later battery arrived.
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Old 05-31-2013, 02:32 PM #30
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Quote:
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I'll check my lime 3D splash serial. It was bought at HB and I have had no issues with charging. It is in the 9000's. I also have another BNIB that I will check as well in the 9300 area when I get off work at 2:00 am.
I Have a black/green 3d splash luxe, new from DLX. SN9000+

It is having this problem.
Both batteries came @75%.
Wall charger killed them both!

Have tourney on Sunday, going to try different wall charger/battery tomorrow when I meet up w/ my team mates.

Haven't called DLX bc the tourney is too soon. Going to call monday
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Old 05-31-2013, 03:27 PM #31
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Quote:
Originally Posted by Pete32 View Post
I Have a black/green 3d splash luxe, new from DLX. SN9000+

It is having this problem.
Both batteries came @75%.
Wall charger killed them both!

Have tourney on Sunday, going to try different wall charger/battery tomorrow when I meet up w/ my team mates.

Haven't called DLX bc the tourney is too soon. Going to call monday
Same exact thing happened to me. Both batteries died. But fear not, your batteries are fine, as soon as you plug it into a good charger, your dead battery will jump start and still be charged at 75%.
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dulcemeli681 (9:18:55 AM): omg i had the worse dream ever, i was gonna punch u in the face when i woke up but u werent next to me lol
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Old 05-31-2013, 03:40 PM #32
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Glad to hear that!

I'll have access to a 1.5's charger the Saturday night
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Old 06-03-2013, 12:51 PM #33
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slight update:
Using several other chargers on my 2 stock batteries was fruitless.
I ended up borrowing a spare battery for use on Sunday and the marker worked just fine...

Might have to call Luxe or submit an RMA regarding the charger/batteries during my lunch hour...
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