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Old 05-15-2013, 12:13 AM #1
Shortbuscrew
 
 
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Turn around time on 2013 upgrade?

So, mines been down at vanguard HQ since the 9th of April. Last time i heard from frank was on the 27th of april (wont go in to how many times tried to contact). How many days has your guns been accepted at HQ and back in your possession. Now Im told it takes roughly 30 minutes a gun to drill the new holes.

Also, wondering how many of you had yours sent in and returned between april 10th and today?

Post your thoughts.
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Old 05-15-2013, 01:41 AM #2
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2-3 days should be sufficient so long as there are no unexpected leaks or issues after the upgrade
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Old 05-15-2013, 01:51 AM #3
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Quote:
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2-3 days should be sufficient so long as there are no unexpected leaks or issues after the upgrade
Thanks reaper, always a pleasure with dealing from you.
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Old 05-15-2013, 04:21 AM #4
WildWayz
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You deffo should have had it done a lot quicker unless they are waiting on parts or something.

I know before Frank moved everything to USA, people would pop over to VG UK and they would do it there and then.
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Old 05-15-2013, 02:52 PM #5
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needing a 13 upgrade on a demon as well
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Old 05-15-2013, 03:06 PM #6
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^Pm'd you and replied to your earlier need.
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Old 05-16-2013, 12:19 AM #7
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im starting to question that if Vanguard has lost my gun, and is hoping i just "go away"? I need this gun soon for a scenario, being my only gun and the previous experience i have had with VG when eric ran the show, i wouldnt need a back up so i sold off my creeds.

All i can think of now is:
They've lost my gun.
Frank attending recent events and nobody else is doing upgrades when hes not at the office meaning that they just pile up..

So far this is pretty BS. Coming on 28 BUSINESS days... MORE than enough time, like reaper said 2-3 Days should be enough. Maybe 5~ if theres a leak.

Heres the facebook message from frank on the 27th april 8:50pm PST.
I will try and get your marker done by next week. No one ever told you 2-3 day turn around more like 2-3 week turn around. So lets count those days, because its sure as hell past 2-3 weeks.

the squeaky wheel is now getting the grease. If you cannot get my gun in, send it to dead box sports and have reaper do it for me.
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Old 05-16-2013, 12:52 AM #8
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Shortbuscrew where do you live and which event are you attending? if you are close enough to me, I can lend you one of my demons to use.
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Old 05-16-2013, 02:15 AM #9
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Op overlord is the main one maube skyline nation but also some events out in the kelowna area at end of the month. Missed the oregon game last week becauee of no gun. Being in bc only have a few months of the year to play as we really dont have access to indoor fields. Im in kamloops bc.
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Old 05-16-2013, 10:03 AM #10
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I'd send you one of mine on loan, but we both know that customs would soak you for duties somehow.

And too bad you didn't make the Oregon game, would have let you use my gear, I live 20 minutes from that event and I was sick anyway.
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Old 05-16-2013, 06:55 PM #11
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what is the address i need to send my 12 to Reaper?
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Old 05-16-2013, 08:40 PM #12
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Quote:
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I'd send you one of mine on loan, but we both know that customs would soak you for duties somehow.

And too bad you didn't make the Oregon game, would have let you use my gear, I live 20 minutes from that event and I was sick anyway.
Wow. This is true customer service my next purchase (if I make one) will be a demon!
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Old 05-16-2013, 09:01 PM #13
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Quote:
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I'd send you one of mine on loan, but we both know that customs would soak you for duties somehow.

And too bad you didn't make the Oregon game, would have let you use my gear, I live 20 minutes from that event and I was sick anyway.
Might take you up on that offer bro. This is the kind of service eric did when he was running things and got me hoooked on vanguard. Franks more like dangerous power it seems.
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Old 05-16-2013, 09:16 PM #14
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I just opened your marker and will get it done tomorrow and bring it to Living Legends and give it to Chris Hazard to mail to you when he gets back to Canada so you can have it before next weekend.
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Old 05-23-2013, 12:33 AM #15
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Wow Frank that's weird, it took you 4 months to get our PAID FOR guns shipped to us after countless lies and avoiding our calls. PS- They don't work either, they keep blowing Orings. Thanks for a crap gun and posing as a "customer friendly" company to trick more people into buying the lowest quality marker I've ever used.
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Old 05-23-2013, 05:41 PM #16
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Wow Frank that's weird, it took you 4 months to get our PAID FOR guns shipped to us after countless lies and avoiding our calls. PS- They don't work either, they keep blowing Orings. Thanks for a crap gun and posing as a "customer friendly" company to trick more people into buying the lowest quality marker I've ever used.
LoL, but i disagree about the "crappy" gun, mine shoots smooth like butter!
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Old 05-23-2013, 06:32 PM #17
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Iowa,
Need help getting those guns going let me know.
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Old 05-23-2013, 07:12 PM #18
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Iowa,
Need help getting those guns going let me know.
U r so Damn positive. I think u r single handedly keeping this brand afloat. U got a **** load of holes in your boat, but you are good with a bucket.
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Old 05-23-2013, 10:38 PM #19
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U r so Damn positive. I think u r single handedly keeping this brand afloat. U got a **** load of holes in your boat, but you are good with a bucket.
There are a few members here that support the brand as well. Some are in UK.
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Old 05-24-2013, 01:51 AM #20
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I lost all respect for Vanguard (Well Frank) a long time ago - but end if the day, people have their markers and need help so if I can help, so be it. It isn't their fault Frank has killed the company.

As for Reaper - well, he just rocks and wish he ran Vanguard.
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Old 05-24-2013, 11:14 AM #21
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I lost all respect for Vanguard (Well Frank) a long time ago - but end if the day, people have their markers and need help so if I can help, so be it. It isn't their fault Frank has killed the company.

As for Reaper - well, he just rocks and wish he ran Vanguard.
That's funny because if it wasn't for me Vanguard would be DEAD. I am one guy trying to run a company and things have gotten out of hand and I can only do so much. THis company has blown up BECAUSE OF ME and I can;t handle all of it alone. I am still trying to pay off debt from the beginning and can't afford to hire someone just yet. But Wildwayz if you are that good maybe you can run the company better then me. Come on over and let's see what you got.
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