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Old 04-05-2013, 03:50 PM #1
naxalite
 
 
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Unhappy Etha with broke solenoid

I have an etha with a bad solenoid, just installed the spring-less poppet update, and still not fires, I disassemble the marker and find out that the solenoid is broke.

What can I do?

Please help!!




Last edited by naxalite : 04-05-2013 at 04:31 PM.
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Old 04-06-2013, 12:38 PM #2
MeŠiCX
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Please make sure to register your Etha. https://warranty.planeteclipse.com/site/signin

Then contact your nearest Planet Eclipse service center. http://planeteclipse.com/site/service_centres
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Old 04-07-2013, 08:51 PM #3
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yes already registered etha
I will contact PE and see what solution they give me.

thank's
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Old 04-08-2013, 01:26 AM #4
Paper_Cut
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If you bought it new and registered it, then Eclipse should cover that.
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Old 04-08-2013, 03:52 AM #5
Nicky T
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Quote:
Originally Posted by MeŠiCX View Post
Please make sure to register your Etha. https://warranty.planeteclipse.com/site/signin

Then contact your nearest Planet Eclipse service center. http://planeteclipse.com/site/service_centres
Good advice

From the picture it looks like that solenoid has been over-pressurised. Out of interest what air system are you using on your Etha?

As others have suggested, we will still take care of this issue for you and will gladly send you out a replacement solenoid assembly.

Nicky T
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Old 04-08-2013, 10:01 AM #6
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Good advice

From the picture it looks like that solenoid has been over-pressurised. Out of interest what air system are you using on your Etha?

As others have suggested, we will still take care of this issue for you and will gladly send you out a replacement solenoid assembly.

Nicky T
You guys don't have a bleed system on the solenoid?
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Old 04-08-2013, 02:15 PM #7
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Thank you Nicky T :-)

I'm using 70ci hpa tank with red crossfire regulator I think is high pressure output of the reg.

Also I have registered my marker with Planet Eclipse.

Do you want me to send you an email with my info?

regards!!
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Old 04-09-2013, 03:44 AM #8
Nicky T
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Quote:
Originally Posted by naxalite View Post
Thank you Nicky T :-)

I'm using 70ci hpa tank with red crossfire regulator I think is high pressure output of the reg.

Also I have registered my marker with Planet Eclipse.

Do you want me to send you an email with my info?

regards!!
You can contact us directly on: customerservice@planeteclipse.com and we will get you sorted asap. Please include all of the relevant details including:
- Your FULL name and address
- Etha Serial number
- Picture of the damage

Kindest regards,

Nicky T
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If you have an Iphone, Ipad or Itouch then you need to treat yourself to an awesome app called Field Designer. You can purchase it directly through the iTunes App Store by following this link: Buy Field Designer NOW! or on the Android store HERE!

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Old 04-09-2013, 07:13 PM #9
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Quote:
Originally Posted by Nicky T View Post

You can contact us directly on: customerservice@planeteclipse.com and we will get you sorted asap. Please include all of the relevant details including:
- Your FULL name and address
- Etha Serial number
- Picture of the damage

Kindest regards,

Nicky T
PE always ready to help out!
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Old 04-09-2013, 07:45 PM #10
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email sent

Thank you very much for your support

Really aprecciate it.

Regards!!!
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