Originally Posted by Rob @ Ninja PB
The name Dura was created because this same coating is used on high impact sports equipment such as softball or baseball bats. It is a very durable coating but just like baseball bats, softball bats, or paintball cylinders, coatings can scratch or get damaged if left unprotected.
Unlike other companies, we have a great warranty program in place in case any issues do arise. I can't say the same for the "other guys"
Rob, not doubting the warranty and customer service. I hear great things about you guys and your efforts on this sub definitely show how dedicated you are to your customers.
I am, however, a little confused as to why a "Dura" coating that is weaker than your regular finish was green-lit. Or maybe why the name "Dura" was chosen. As a customer, I'd expect the coating to be at least as "durable" as your regular tanks, and from reviews, that definitely does not seem to be the case.