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Old 01-27-2013, 05:52 PM #1
hayden14's Avatar
Join Date: Mar 2012
Location: East Bay, CA
Vanguard CS! :)

Today my demon went down, and i never got it working again but i did go through a great customer service ordeal. Called vanguard in FL (pretty sure it was franks cell phone) and he walked me through every step to diagnosing my gun, also had me send pictures and videos with my smart phone right there on the spot so we could know then and there what the problem was. Figured out i needed a new diaphram/qev in my 2012, but the fact that i was able to reach vanguard on a sunday and able to send videos and pictures on more of a personal level was a great experience to figure out right then. My friend who shoots a Clone GT was in "awe" at the moment since hes pretty sure macdev is closed on weekends and wasnt even able to get a ring from them last week. Just wanted to share really quick and give a big shoutout to vanguard! gonna send in for 2013 probably in the next week
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Old 01-27-2013, 09:56 PM #2
Chris Hazard
Canadian Honey Badger
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Join Date: Feb 2012
Location: Burlington, Ontario
Chris Hazard is playing at Living Legends V
Chris Hazard is playing at Living Legends VI
Chris Hazard is playing at Living Legends VII
Chris Hazard is for the Gunfight
glad to hear man Frank and all of the Vanguard CS are great people and eager to help.. you will love the 2013
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Old 01-27-2013, 11:16 PM #3
Shockers and Flexes
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Join Date: Jun 2008
Location: InDiana
Annual Supporting Member
CON*RAD is for the Gunfight
CON*RAD plays in the APPA D4 division
2013 update made all the difference for mine. I'm trying to get another one, I regret trading mine every weekend now.
Deception Family #13

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