Fresh battery even if that battery works fine with other board. Then check the connection for the eye board to the grip they could be bent. When you block the eyes do they detect a ball? If I read your post right, the eyes work with stock and not with virtue. Check the eyes to see if they are dirty.
If after all that call Virtue they are class act and very helpful.
Luxe 2.0 Vampire
AXE & MINI
Ronnie Dixon fan club#30