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Old 11-22-2012, 07:10 PM #1
jcperez2393
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Another Crack in my Ninja 50/4500 Tank

Hey guys, so this is my second ninja tank. The first one had cracks in it and Ninja replaced it for me. Now this tank that I have, the replacement one that was sent to me, has a crack in it too. So I'm not sure what to do about this. I will be contacting Ninja though and asking them about what to do.

UPDATE:
Just letting you guys know this is a 2010 tanks, and from what I read, any tank older than 2012 can have this issue. I messaged Rob and Nate from Ninja and I have yet to hear back from them yet. I did find this link to report cracked tanks on the ninja site and I have filled out the information and I just want to check with Rob and Nate to make sure I'm in the system before I ship out my tank

UPDATE #2:
I got my tank back, recoated in the new gel. Everything seems good! Thank you again Rob and Nate for helping me with my problem! You guys literally have the best customer service

Here are some pics:

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Last edited by jcperez2393 : 12-13-2012 at 08:58 PM.
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Old 11-23-2012, 10:55 AM #2
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Your best bet is to contact Ninja directly, or Rob from Ninja on here. I'm sure they'll take care of it
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Old 11-25-2012, 09:20 PM #3
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That doesn't look like a crack, more like a gash. diving on knives lately?
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Old 11-25-2012, 09:45 PM #4
jcperez2393
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Yah man bc thats totally safe lol jk. Iuno I just found it sticking out under my tank cover
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Old 11-25-2012, 10:00 PM #5
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Yea thats a little more than a crack.
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Old 11-25-2012, 10:33 PM #6
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It doesnt go deep as it looks. Its as deep as just the crack on my old tank
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Old 11-25-2012, 10:38 PM #7
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Yea if u can feel it with ur fingernails then its no goof
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Old 11-26-2012, 12:14 AM #8
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Oh yah its like literally a gap in the gel coating, but i mean same thing happened before so I'm not too worried because I know Ninja will take care of me just like they did for my last tank
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Old 11-26-2012, 12:33 AM #9
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Yeah, that definitely looks more like something that had a cause rather than a manufacturing defect.
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Old 11-26-2012, 11:30 AM #10
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Quote:
Originally Posted by aresfiend View Post
Yeah, that definitely looks more like something that had a cause rather than a manufacturing defect.
Its an older bottle with the first gen gel coat that could develop a small crack after a while. These are a little different than the batch that went out with the bad gel coat earlier this season.

Btw, this gel coat formula has been revised and we have not had any issues since releasing it at the beginning of August or on any of the bottles being sent in to be reworked.
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Old 12-13-2012, 08:59 PM #11
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Just wanted to say that everything is good now. I got my tank back today recoated and its as good as new! Thanks again to Rob and Nate for helping me with my situation. I will be sticking with Ninja for a very long time and spreading the word for you guys
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