Quote:
Originally Posted by PbN_AutoTrader
Lol wow are you serious?
There aren't 2 sides.
Man you don't even know the half of it. Sounds like instigating to me.
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I understand that you may be upset that someone posted a negative review - In a way, you are defending your very livelyhood, and we can definitely see why you are approaching this very aggressively and defensively. I am not trying to instigate an argument, in fact, I would much rather have the opposite.
I do not think that the way you are handling this is in the most professional manner and even if all your points are true, you are still presenting yourself in a very negative light.
The fact of the matter is that Greatwolf was not happy with the level of work or service he received. He has every right to communicate that on a public forum. Is he being a bit nitpicky regarding some portions such as the tonality of his parts? That is up to the readers to decide. I think that if you calmly explained that different types of aluminum (6000, 7000, etc), take dyes differently, and that in fact Greatwolf should blame WDP for using different grades of aluminum on their guns, you would have easily addressed that particular issue without having to resort to taking a negative tone.
Greatwolf posted pictures and a detailed account of his issues. Instead of addressing them professionally, you basically got into a yelling contest with him in full view of hundreds of other potential customers. None of this has changed his pictures or detailed account. If you had reallocated that passion and energy into professionally dealing with the issue, Greatwolf may be writing a very positive addendum to his review rather than engaging in a he-said she-said argument.
Another fact is that deadbywinter had a very GOOD experience with you. I encouraged him to detail his experience so we could get another perspective. Him "popping" into the thread and basically saying "nah-uh, you're wrong", isn't doing anyone a service at all.
Quote:
Originally Posted by PbN_AutoTrader
You say "a good experience isn't representative of all work, neither is a negative experience" yet contradict yourself in your own statement.
yea you got it  |
I didn't mean for that comment to be confusing, but I am not contradicting myself.
For example, if person A eats a hot dog from a stand, and its totally moldy and disgusting, that does not mean that ALL of their hot dogs are bad.
If person B eats at a hot dog from the same stand, and its absolutely delicious, that does not mean that ALL of their hot dogs are good.
That isn't contradicting myself.
Consumers need to know of the possibility of getting a bad hot dog from that stand. Greatwolf got a hot dog he was not satisfied with and he told us. That is all. Were his expectations too high? Was the vendor having a bad day? That's up to the vendor to address it in a professional manner.
