Originally Posted by mvaldez1783
My cousin bought a brand new ninja pro tank sitting on 6 psi without any air, anyone would know if this would be a problem if he airs it up? Would it return to normal if he does? We've tried contact ninja and ans but heard nothing from them. Any ideas would help. Thanks.
Looks like you might have tried contacting us after hours? That could be why noone has contacted you back yet. Call me at 877-646-5287 x309 and i'll help you out. We're open Mon-Fri from 9am-5:15pm CST.
Yes, your regulator is fine. If there is any pressure inside, its from when we tested the regulator prior to it leaving the factory. At least now you know we actually do test every single regulator before it leaves.
If you want, you can depress the pin valve on the top of the regulator to allow the 6psi to escape before you work on it.