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Old 04-15-2012, 02:03 AM #1
EsCaRgOt
 
 
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Sly Profit Paint Chips

I bought the Profits from a local shop and have used them 3 times since. After getting home from the field I clean the lens and outer mask but I noticed this last time I was cleaning paint off the colored accents the green paint was chipping and revealing a silver underneath.

Does anyone know if Sly has a warranty or what I could do to remedy this situation? I already tried e-mailing Sly with no response.
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Old 04-15-2012, 07:26 PM #2
TimmyTyrant
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Dude I found that its due to not cleaning it, I have pink profits and it's hard to clean all of the paint off of the mask due to the colors being bright
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Old 04-15-2012, 08:43 PM #3
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I had the same problem. After several emails and phone calls. Sly finally responded I had to send old mask (digi cam) back. They inspected it said they will replace mask at no charge. Only catch is they only had the titanium mask in stock and all other colors were on back ordered. So I had to settle for it... Whole process took about 3 weeks !
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Old 04-16-2012, 08:41 AM #4
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Mine did this too. My understanding is that they all do this.
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Old 04-16-2012, 11:41 AM #5
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mine had this problem. give sly a call and if you have the proof of purchase and everything they will replace it for you if it is still under warranty.
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Old 04-16-2012, 07:12 PM #6
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does anyone have their number i can't seem to find the website...i think its under construction or something
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Old 04-16-2012, 07:43 PM #7
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never mind i talked to valken
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Old 04-17-2012, 11:57 AM #8
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Quote:
Originally Posted by woah
never mind i talked to valken
Yah wa bout to say they are the same company now
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