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Old 04-01-2012, 04:40 PM #1
g_t06
 
 
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Display - Warranty

Bought my demon about 2 months ago. Well I dove into snake today and my display on my board went out. Gun still shoots great though. How can I get this replaced? Do I need to send it in to vanguard or will they just send me another one?
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Old 04-01-2012, 11:58 PM #2
Reaper (ACI)
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Quote:
Originally Posted by g_t06 View Post
Bought my demon about 2 months ago. Well I dove into snake today and my display on my board went out. Gun still shoots great though. How can I get this replaced? Do I need to send it in to vanguard or will they just send me another one?
Did you fill out your warranty registration? Also, do you know your serial number, both will be needed before you can get the board replaced. The new board will need to be flashed with your serial number, assuming they send you a new board. You should remove your board and be prepared to send it to them though.
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Old 04-02-2012, 10:52 AM #3
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Originally Posted by Reaper (ACI)

Did you fill out your warranty registration? Also, do you know your serial number, both will be needed before you can get the board replaced. The new board will need to be flashed with your serial number, assuming they send you a new board. You should remove your board and be prepared to send it to them though.
No I haven't and how do I find out my serial number if I can't see it on my display, I know it was on the information on my board?
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Old 04-02-2012, 11:13 AM #4
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No I haven't and how do I find out my serial number if I can't see it on my display, I know it was on the information on my board?
Yeah, that's where it was. It may also be written on the side of your box.

If not, they will flash you a new board with a new serial number, so it's not the end of the world, but is generally considered very helpful, especially if you had registered like you're supposed to.

Anyway, contact Jason_Vanguard or overweightangel or Frankthetankconnell on here.

Not sure why none of them have responded to this yet, other than the fact that Frank is in Huntington Beach...
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Old 04-02-2012, 12:40 PM #5
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Sorry for the late response. I just got in this morning from HB, Frank is still traveling today.

email me the information. Please make sure your gun is registered. and that you are the original owner. The serial number should be on the side of the box.


Quote:
Originally Posted by Reaper (ACI) View Post
Yeah, that's where it was. It may also be written on the side of your box.

If not, they will flash you a new board with a new serial number, so it's not the end of the world, but is generally considered very helpful, especially if you had registered like you're supposed to.

Anyway, contact Jason_Vanguard or overweightangel or Frankthetankconnell on here.

Not sure why none of them have responded to this yet, other than the fact that Frank is in Huntington Beach...
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