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Old 01-18-2012, 08:15 PM #1
FrEnZy07
 
 
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Planet Eclipse Customer Service

I would just like to say that planet eclipse has the best customer service of every paintball company. I few weeks ago i received a brand new defective etha, after a simple post on PBnation i was contacted by planet eclipse and within a week i received a brand new etha in perfect working condition.
So this post is a special thanks to Nicky Truter, and Gerry Bates for providing me with outstanding customer service!
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Old 01-19-2012, 03:40 AM #2
Nicky T
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Glad to hear that your new marker is already in your hands and being put to good use :good:

Just to clarify, FrEnZy07's original Etha exhibited an issue that we had not encountered before so we naturally wanted to have a look at it in person to see what had caused it. Rather than him being without a marker whilst we evaluated it, the most preferable solution was to replace the marker for him so that he could continue to play.

Either way, glad that you're all sorted

Nicky T
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Old 01-20-2012, 04:14 PM #3
p8ntshoota
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