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Old 07-26-2011, 02:44 AM #1
habicabi
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Join Date: Apr 2011
habicabi plays in the APPA D4 division
APE contact information?

Tried contacting their customer service and sales email address but no cigar.

Trying to order replacement Rampage grips.

Anybody have a phone number to call because I've received 0 reply emails. Very frustrating.
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Old 07-26-2011, 03:29 AM #2
calidrifter
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SPD makes their grips so you'll want to go through them.
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Old 07-26-2011, 03:54 AM #3
habicabi
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Fantastic. I'll give them a call tomorrow. I really appreciate the information calidrifter
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Old 07-31-2011, 10:03 AM #4
slb061
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I actually just got an email from them. I was looking for replacement grips as well. They said they were going to post them to their website shortly b/c of all of the recent requests.



EDIT: So I did receive a reply from APE a day after I sent them my first email, which I thought was good. However, they said they would put the grips on their website shortly and it has been a month. I sent them another email asking why the grips were not made available on their website as promised. No reply, starting to doubt APE's customer service. Virtue has been great in my experience - I had a fried board, sent it in to them and they sent me a brand new replacement within 2 days. Always been able to get a hold of virtue - might be worth the extra $40 to go virtue.
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Last edited by slb061 : 08-21-2011 at 10:07 AM. Reason: a month - and no action
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Old 08-03-2011, 12:45 AM #5
ViolentOleMe (Banned)
 
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Ya ape is a pain in the *** to get ahold of. They don't have a phone number you can call, only an email and it takes a week for them to respond.
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Old 08-05-2011, 07:20 PM #6
Chuckasaurus
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What e-mail address were you contacting? I'm just curious because I usually get a response within a few hours.

BTW.....if you need help with getting grips, just send me PM, and I'll help you out.
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Old 11-13-2011, 08:14 PM #7
JimatAPE
 
 
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If you ever need anything from Ape and cannot get in touch right away just PM please
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