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Old 02-13-2010, 09:55 AM #1
DonF
 
 
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Join Date: Aug 2007
Location: Oregon
ICD still has great customer service!

Just called them up.
They answer the phone and ship FAST!
They are a business so I was thinking it would be a good idea to suport them first as they have stuck with us as a parts supplier, when Vapooworks has just ignored/scammed us . Maybe the parts life line wont get cut so fast if we make it worth thier while.

http://www.icdproducts.com/paintball/accessories.htm
http://www.icdproducts.com/paintball...ailCatalog.pdf
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Old 02-13-2010, 04:53 PM #2
krupasjeans
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Join Date: Mar 2008
Location: Astoria, OR
They're open on Saturdays?

Oh yeah, did you talk to a tech, or the secretary? Last year when I had some service done I was talking to a tech named Victor. Squared me away perfectly.

I'm thinking I might need a part or two for a Desert Fox, so I want to make sure I talk to a tech when I call.

Last edited by krupasjeans : 02-13-2010 at 04:55 PM.
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Old 02-13-2010, 05:52 PM #3
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Location: Oregon
No not open Sat - "Just called them up" = Meaning they answer the phone, unlike vapor works, Other guilty ICD supposed suporters... etc
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Old 02-13-2010, 05:58 PM #4
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Join Date: Apr 2005
Location: Bedford, PA
Annual Supporting Member
spypaintball is for the Gunfight
spypaintball supports Pev's Paintball
cool may have to call on monday and order some parts
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Old 02-17-2010, 10:36 PM #5
Eric the Great
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Location: USAs most Dangerous City
Eric the Great is a Supporting Member
 has been a member for 10 years
i believe the "secretary" is usually rianna dobbins
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Old 02-25-2010, 02:03 PM #6
krupasjeans
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Join Date: Mar 2008
Location: Astoria, OR
Rianna(sp?) = all sorts of awesome.
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Old 02-25-2010, 02:34 PM #7
Crash1976
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Join Date: Jan 2009
Location: Texas
I talked to Rianna yesterday, she's so nice. She stuck a couple harness wires in an envelope for me to fix a harness I have....NO CHARGE! What a doll! She said everything in thier 08 catalog is pretty much still available with the exception of one of the noids and another item or two. Buy from them if you can!
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Old 02-25-2010, 07:51 PM #8
krupasjeans
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Join Date: Mar 2008
Location: Astoria, OR
I asked if they still had a Desert Fox part, she knew the 1st 3 numbers of the part that I pulled off of their schematic!

Yeah, for those 2 or 3 Desert Fox owners on here, she said they have plenty of parts for that marker.

'04 Freestyle manifolds and gaskets though, no dice.
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